Tech

Meta wants managers to rank twice as many employees in its lowest performance-review categories

Mark Zuckerberg stands with his hand clenched in front of his mouth.
Meta CEO Mark Zuckerberg. Drew Angerer/Getty Images
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Meta laid off more than 11,000 employees in November. Now it's making another change that could see even more people leave the company.

In annual performance reviews beginning in January, the quota for Meta's lowest employee performance review categories, from "met most" expectations to "needs support," will roughly double, according to two people familiar with the situation. They asked not to be identified discussing sensitive matters.

The quota will be 14.5% to 16.5% of employees company-wide, the people told Insider. The company had previously communicated the range would be 7% to 12%.

The higher range includes already laid-off employees and "non-regrettable attrition," a term for staff considered not critical to operations who managers would not be sad to see leave. NRA, as it's also known inside Meta, includes people who quit of their own accord and those who are let go after being deemed underperformers.

The higher target leaves room for Meta to let go more employees during the performance review period starting in January. During those reviews, managers will also be harder on staff who are on the borderline of performance categories, like hovering between "consistently met all" expectations and "met most" expectations.

"We increased the bottom of our range for this cycle because it includes 12 months of non-regrettable attrition instead of 6 months like we had in our old system," an explanation provided to managers states. "Additionally, we included non-regrettable attrition from the November layoff. We will also be more rigorous in our assessment of borderline Met Most/Consistently Met All cases."

At Meta, managers in October were also told to select a certain percentage of their teams as underperforming, as Insider reported, in the run up to the mass layoffs in November. The company, formerly called Facebook, ended up cutting 13% of headcount.

When employees leave Meta, they are marked as either "regrettable" or "non-regrettable." If it's the latter, they must have an internal reference to be hired back in the future, according to one of the people familiar. Other tech companies have similar terms. Amazon uses "unregretted attrition," or URA, a target for the number of departing employees that it isn't sad to lose. "Unregretted attrition" includes employees Amazon considers low-performing who are often pressured out via notorious performance-management programs.

The higher targets comes as the company puts greater performance pressure on employees and looks to cut costs. Shortly after the recent layoffs, Meta revealed it was looking to shrink its office footprint and would continue its current hiring freeze well into 2023.

In the run up to layoffs, Lori Goler, Meta's HR chief, sent a memo laying out expectations for managers to operate with "increased intensity," as Insider reported. That and other company communications, including comments by CEO Mark Zuckerberg, made it clear that jobs were on the line. Employees were expected to build high-performing teams, ruthlessly prioritize, and make the most of time with teams.

Are you a Facebook employee or have insight to share? Contact Kali Hays at khays@insider.com, through the secure-messaging app Signal at 949-280-0267, or on Twitter DM at @hayskali. Reach out using a nonwork device.

Contact Ashley Stewart via email (astewart@insider.com) or send a secure message from a nonwork device via Signal (+1-425-344-8242).

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Ashley Stewart
Ashley Stewart reports on technology companies including Microsoft from Seattle.Get an alert whenever I publish a story.Do you work at Microsoft or have insight to share? Contact this reporter via email at astewart@jkmperu.com or Signal at +1-425-344-8242.Use a personal email address and a nonwork device; here's our guide to sharing information securely.
Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant