Retail

Walmart just put the pressure on the biggest US companies to reimpose mask mandates for employees

walmart parking lot
Other retailers may follow Walmart's decision to change rules around employee mask requirements as COVID-19 cases rise. Ben Hasty/MediaNews Group/Reading Eagle via Getty Images)
Read in app

Walmart has changed its rules around employee mask and vaccine requirements in order to better comply with recommendations from the Centers for Disease Control and Prevention.

Now, employees in areas experiencing "high transmission" will be required to wear masks at work. Customers in those areas will also be "encouraged" to mask up, although they won't be required to don facial coverings.

Walmart has also become one of the first retailers to require some corporate employees get vaccinated. The company announced certain employees at the Bentonville, Arkansas must get a COVID-19 vaccine by October 4.

On July 27, the CDC updated their recommendations for fully-vaccinated individuals. Now, the organization recommends that vaccinated individuals "wear a mask in public indoor settings" if they live in an area with "substantial or high transmission" of the COVID-19 Delta variant.

As the world's largest retailer, Walmart's decision is sure to ripple throughout the industry. And it wouldn't be the first time that the company has spurred action across the business world on an issue largely unrelated to retail.

Read more: Experts say these 7 retail tech companies are set to boom as the labor shortage forces retailers to automate and innovate their way out of a crisis

Most notably, retailers followed Walmart's lead after the Arkansas-based company raised the minimum age to buy firearms to 21. That decision came after Dick's Sporting Goods announced that it would stop selling assault-rifle-style guns altogether in the wake of the Parkland shooting.

More recently, other retailers allowed followed Walmart this year when the company announced that it would once again keep stores closed on Thanksgiving

Walmart's rule change could also potentially take some pressure off smaller retailers — like restaurants. Local businesses in Ohio recently spoke to the Columbus Dispatch about how fraught the decision to require masks can be when many customers reject wearing face masks. Retail workers have had to play "mask police" throughout the pandemic, which has led to violent exchanges — some fatal — between employees and shoppers.

Doug McMillon
Walmart CEO Doug McMillon  Reuters/Ray Stubblebine

One glaring exception to Walmart's leadership pertains to minimum wage. Unlike Amazon, Target, and Costco, Walmart is one of the last major retailers that has not raised its minimum hourly wage to $15 an hour.

Amazon even took a jab at the biggest retailer in a December Bloomberg report. "What surprises us is that we are the focus of a story like this when some of the country's largest employers, including the largest retailer, have yet to join us in raising the minimum wage to $15," an Amazon spokesperson told Bloomberg after the publication reported average industry compensation dropped by 6% within two years of 68 counties where Amazon opened warehouses.

Walmart CEO Doug McMillon said the company's minimum wage encourages employees to move up in the company. Walmart maintains most workers make an average salary above $15 an hour.

"We're obviously really well aware of what's happening nationally with this discussion around $15 and think that that's an important target," McMillon said on a February call with investors, "but also think that that should be paced in a way that's good for the US economy."

Read next

Áine Cain was a senior reporter for Business Insider, covering Walmart, Target, Costco, Home Depot, Lowe's, and Ikea.She wrote about the changing nature of the retail business, the labor issues affecting retail employees, and the trends that consumers should know about. Occasionally, she delved into crime, multi-level marketing schemes, and weird history.Cain previously wrote about careers and business strategy for Business Insider.
Allana Akhtar was a senior health reporter for Insider, where she covers the emerging wellness industry and general health topics. During the COVID-19 pandemic, Allana wrote extensively about nurses, mask mandates, the vaccine rollout, and disparities in access to health. Her articles include features on nurses needing to re-use PPE in the early days of the pandemic, ones who struggled to get paid time off after getting COVID-19, and those who left bedside care after grueling pandemic working conditions. Allana also spoke to flight attendants and retail workers who faced violence as they enforced mask mandates, and community health workers who said they struggled to receive equitable vaccine access during the initial rollout. Allana now reports on emerging trends within the wellness industry, including the Westernization of indigenous medicine and dangerous wellness trends spread through social media. She also writes about plastic surgery, racial disparities in healthcare, and breaking health news. Allana has won numerous awards for her work, including the Best News Story by the Michigan Press Association in 2015, Best Reporter Covering Nurses in 2019, and the Morris and Lola Wasserstein Award for her contribution to the the University of Michigan's student paper as an Honors student. Before Insider, Allana wrote for USA TODAY, US News & World Report, Money Magazine, Health Magazine, Jalopnik, and more. You can email her at aakhtar@jkmperu.com, call/text her at (646) 376-6058, or follow her on Instagram, TikTok, Twitter, and LinkedIn. Secure tips line: Signal # 248 760 0208'We're grossly unprepared': Nurses share their frustration as the coronavirus spreads with little direction from the government or hospitals on how to mitigate it'Sexy nurse' costumes demean one of the most in-demand professions in American life — and they're a bestseller on Amazon right nowFlight attendants describe 'unprecedented' violence as travel returns and passenger aggression soarsG/O Media fired a queer employee of color who wore crop tops, shorts, and heels to work, violating a brand-new dress code that others say they routinely violated without being punishedContractors at controversial startup Rev say they worked long hours for little pay, feared they could lose their job at any time, and had to transcribe interviews with sexual-abuse survivors without warning