Tech

Snap employees must work in the office at least 4 days a week next year, ending its 'remote first' policy

Snap CEO Evan Spiegel wearing the company's AR glasses.
Snap CEO Evan Spiegel demonstrating the company's augmented-reality glasses. Snap Inc/Getty Images for Snap Inc
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Snap employees are poised to spend most of their working hours in an office starting early next year.

As of February 27, Snap employees will be required to work in an office at least four days a week, a person familiar with the plans said. This was announced Monday during CEO Evan Spiegel's weekly chat and Q&A with employees. The change represents a shift from the company's current policy, which is "remote first" and allows employees to work from home or elsewhere.

"After working remotely for so long we're excited to get everyone back together next year with our new 80/20 hybrid model," a Snap representative said. "We believe that being together in person, while retaining flexibility for our team members, will enhance our ability to deliver on our strategic priorities of growing our community, driving revenue growth, and leading in AR."

Several employees don't feel the same. One employee reacting to the change simply wrote "no" 17 times in a message seen by Insider. Another employee said the change felt like "punishment" for "poor management" at Snap, which over-hired during the coronavirus pandemic and struggled this year to recover from Apple's privacy changes hitting its advertising-based business. Another called the decision "total bs" and said they'd start looking for other work.

Since the pandemic first broke out in 2020, many tech companies have maintained work-from-home or even work-from-"anywhere" policies. Facebook is continuing to allow employees to work remotely and plans to close some offices as part of new cost-cutting efforts. Other companies, like Apple, began requiring people to work in office three days a week. Twitter, under its new owner, Elon Musk, is demanding full-time in-office work.

Snap enacted mass layoffs in September, culling about 20% of its staff. Though employees had expected layoffs to some extent, the scale of the layoffs came as a shock to many given Spiegel's comments about Snap's declining advertising business and a hiring freeze, as Insider reported.

Since the layoffs, Snap has continued build out its advertising capabilities while cutting costs. The company is closing its office in San Francisco, as Insider reported. A spokesman at the time noted how little the office had been used since the company went to a "flexible work policy" during the pandemic.

Are you a Snap employee or someone else with insight to share? Contact Kali Hays at khays@insider.com, on the secure messaging app Signal at 949-280-0267, or through Twitter DM at @hayskali. Reach out using a nonwork device.

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Kali Hays was a Tech Correspondent at Business Insider covering the major social media platforms like Meta, Twitter, and Snap. Her reporting covered major changes and the internal culture at these companies, the founders and executives who run them, and business developments and products. Hays also wrote frequently about AI and emerging trends and shifts in the tech industry overall. Her work has been widely cited, including by the FTC in an investigation into Elon Musk’s takeover of Twitter, and she has appeared as an expert on NBC, CBS, the BBC and elsewhere. Her exclusive reporting and scoops include:Meta's Facebook Messenger hit with layoffs amid ongoing 'efficiency' pushLayoff angst looms over Meta employees as they face tough performance reviews and ongoing reorgsMeta aiming to reveal and demo Orion, its first true AR glasses, at its fall developer conferenceMeta's Responsible AI team shrinks amid layoffs and restructuring, even as the company goes all-in on AIMeta updates RTO policy with stricter mandate, saying workers may lose their jobs if they don't show up 3 days a weekLeaked documents from Mark Zuckerberg and Priscilla Chan's charity include a tacit admission that their biggest bet on education reform was a flop'He is in war time': Mark Zuckerberg's desperate, last-ditch attempt to remake himself — and MetaOpenAI is expected to release a 'materially better' GPT-5 for its chatbot mid-year, sources sayOpenAI's employees were given 2 explanations for why Sam Altman was fired. They're unconvinced and furious.AI is killing the grand bargain at the heart of the web. 'We're in a different world.'Jack Dorsey warns Block employees of coming job cuts: 'The growth of our company has far outpaced the growth of our business.'Elon Musk is considering taking X out of Europe amid EU compliance investigationLeak: Elon Musk said he wants X to be a dating app, too, in an all-hands meeting on the anniversary of his Twitter takeoverLinda Yaccarino, Elon Musk, and the most difficult CEO job on earthElon Musk's Twitter races to build a live video service as it woos right-wing media personalitiesElon Musk is moving forward with a new generative-AI project at Twitter after purchasing thousands of GPUsSnap begins a new round of layoffs with staffers expecting more next weekEvan Spiegel proclaims 'social media is dead' in leaked memo, predicts Snap is about to 'transcend' the smartphoneSnap workers say they're being closely 'tracked' to enforce compliance with the RTO mandateHow Snap misread big threats from TikTok and Apple and lost its chance at becoming an advertising giant