Tech Reference

How to change your password on Postmates by entering a phone number

Postmates app mobile
Postmates keeps your account secure without a password. rafapress/Shutterstock
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Postmates is a delivery app that lets users order food, groceries, and other everyday items directly to their doorstep. The app allows users to store their bank account information for quick use, so keeping your account secure is of the utmost importance. 

However, most Postmates accounts do not have passwords. Instead, accounts are connected with a two-factor authentication system that uses the phone number you used to sign up for the app. 

To access a Postmates account that you are signed out of, or sign in using another mobile phone, have your iPhone or Android device at the ready.

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How to sign into your Postmates account using your phone number

1. Launch the Postmates app on your iPhone or Android device, and select "Get Started" at the bottom of the welcome screen. If you see a page showing you what restaurants you can order from on Postmates, you're already logged in, and don't need to worry.

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Tap "Get Started" on the intro screen.  Meira Gebel/Business Insider

2. When prompted, enter the phone number associated with your Postmates account. 

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You should enter the phone number associated with your current device.  Meira Gebel/Business Insider

3. You will then receive a text message at that number, with a four-digit code to access your account. Enter it in the text boxes.

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You'll be texted a four-digit number.  Meira Gebel/Business Insider

Once the code is accepted, you'll be logged in, and can order delivery or pick-up using the Postmates app.

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Meira Gebel is a freelance reporter based in Portland, Oregon. She writes about business, culture, and technology for Insider. Her work has been featured in Digital Trends, Willamette Week, USA Today, and more. She is a graduate of Columbia Journalism School and San Francisco State University.  Feel free to reach out to her on Twitter, where she can be found most of the time, @MeiraGebel.