How to tip your delivery person on Postmates, and what to do if there's an issue with your order

There's a bit of confusion online about how to tip on Postmates. Let's set the record straight.

In previous versions of the Postmates app, you were able to select a tip amount at checkout, and then change it later on using the help button if necessary.

This method of tipping has since changed, however, and the new process is actually much more simple, as well as equitable to delivery drivers.

Now, to tip on Postmates, you'll just need to open the app.

Here's how to tip on Postmates, using the app for iPhone and Android devices.

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How to tip on Postmates

1. After your order is delivered, you'll get a notification, prompting you to rate and tip your driver. Tap the notification to open the app.

• If you don't receive the notification, don't worry: Just opening the app will work too. You'll need to leave a tip before you can place another order.

2. Select one of the three pre-selected tip amounts — 10%, 15%, or 20% — or tap "OTHER" to leave a custom tip.

3. When you're satisfied, tap "Send Tip."

If you weren't satisfied with your order or there was another problem, tap "Report an Issue."

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