Tech

Apple and Facebook are at each other's throats over who exploits user data more

Tim Cook Mark Zuckerberg
Apple CEO Tim Cook (left) and Facebook CEO Mark Zuckerberg. AP; Francois Mori/AP
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Apple and Facebook traded barbs this week over which one of them exploits their users more.

Apple struck the first blow on Thursday in a letter addressed to nonprofits, including Human Rights Watch and the Electronic Frontier Foundation, saying it doesn't hoover up detailed user data to sell to third parties. Facebook takes a "very different approach," Apple said.

"Not only do they allow the grouping of users into smaller segments, they use detailed data about online browsing activity to target ads," Apple's Senior Director of Global Privacy Jane Hovarth wrote in the letter, which was first reported on by Bloomberg.

"Facebook executives have made clear their intent is to collect as much data as possible across both first and third party products to develop and monetize detailed profiles of their users, and this disregard for user privacy continues to expand to include more of their products." 

Facebook hit back hard in a statement sent to Business Insider, accusing Apple of abusing its dominance to benefit itself. 

It also accused Apple of sending the letter as a "distraction" from privacy concerns that emerged last week after a series of Mac computers had difficulties opening apps. Security researcher Jeffrey Paul claimed in a blog this was because macOS has started harvesting data from users.

"The truth is Apple has expanded its business into advertising and through its upcoming iOS 14 changes is trying to move the free internet into paid apps and services where they profit," Facebook said.

"As a result, they are using their dominant market position to self-preference their own data collection while making it nearly impossible for their competitors to use the same data. They claim it's about privacy, but it's about profit," the statement read.

"This is all part of a transformation of Apple's business away from innovative hardware products to data-driven software and media."

Apple's letter to the nonprofits was defending its decision to delay the rollout of a major new privacy feature that will mean iPhone users will have to explicitly choose to opt in to ad trackers, rather than have them quietly start following users by default when they download an app.

The feature had been slated to be pushed out to iPhones with iOS 14 in September, but after several developers including Facebook complained it would gut their advertising revenues, Apple delayed the rollout until early 2021 to give developers time to adapt.

The nonprofits criticized the postponed rollout earlier this year, saying it was leaving users exposed to targeted political advertising during the US election.

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Isobel (she/her) was a senior tech reporter at Business Insider. She was particularly interested in Big Tech, privacy, and worker's rights. You can read some of her previous work here: The quest to find $181 million in bitcoin buried in a dump Exclusive: Amazon targeted military spouses in a pandemic recruitment drive. 2 of them say they ended up being paid 33% less than non-military coworkers. Exclusive: Amazon plans a pay cut of up to 23% for hourly workers who guide trucks in and out of its UK delivery stations Exclusive: Tesla's solar division asks employees to scour social media for complaints about both the company and Elon Musk, trying to get customers to delete their posts, former employees say A couple says their Tesla Solar panels caused relentless leaks that led to mold 10 times the healthy limit, $115,000 in damages, and a long-running legal battle Ghosted by Tesla: Customers say Tesla's ultrasleek, expensive Solar Roofs and panels come with nightmare customer service, often leaving them with unanswered calls and emails for months on end Amazon workers leading a historic push for unionization in Alabama describe midnight 'education' meetings, an unexpected mailbox, and streams of anti-union flyers as they go up against one of the world's most powerful companies 'It's a slap in the face': Amazon is handing out 'Thank you' t-shirts to warehouse workers as it cuts their hazard pay Investigation: Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common The science behind Elon Musk's brain-chip company Neuralink Investigation: Instagram's new TV service recommended videos of potential child abuse