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Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common

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Touring the UK warehouse in Tilbury, England, Business Insider saw signs saying "a big peak thank you," as well as ads for a February "post-peak party" — tickets were about $7 and good for three drinks plus food, an Amazon warehouse tour guide told BI.

Tilbury post peak party
An ad for the UK warehouse's post-peak party.  Isobel Hamilton/Business Insider

But Oates didn't stick around to see the end of peak. He told us he ended up quitting for good on December 15. Before he left he weighed requesting a transfer to an Amazon warehouse in California but ultimately decided against it.

He drove away from Kansas City without clocking in for his shift. On the road, he got an email confirming his voluntary resignation due to job abandonment. Amazon's HR department wished him the best in his future endeavors.

Update, March 22, 2019:  Local Los Angeles news outlets are reporting that charges were filed Tuesday against Nicholas K. Oates, who is accused of setting a fire inside the Amazon store at Westfield Century City and pointing a gun at a store employee, prompting a mass evacuation of the shopping mall, and that Oates pleaded not guilty to six counts of arson and one count each of assault with a firearm and burglary.

Ruqayyah Moynihan, INSIDER's associate translation editor, also contributed to this report.

Do you work at Amazon? Got a tip? Contact these reporters via email at ihamilton@jkmperu.com or acain@jkmperu.com. You can also contact Business Insider securely via SecureDrop.

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Áine Cain was a senior reporter for Business Insider, covering Walmart, Target, Costco, Home Depot, Lowe's, and Ikea.She wrote about the changing nature of the retail business, the labor issues affecting retail employees, and the trends that consumers should know about. Occasionally, she delved into crime, multi-level marketing schemes, and weird history.Cain previously wrote about careers and business strategy for Business Insider.
Isobel (she/her) was a senior tech reporter at Business Insider. She was particularly interested in Big Tech, privacy, and worker's rights. You can read some of her previous work here: The quest to find $181 million in bitcoin buried in a dump Exclusive: Amazon targeted military spouses in a pandemic recruitment drive. 2 of them say they ended up being paid 33% less than non-military coworkers. Exclusive: Amazon plans a pay cut of up to 23% for hourly workers who guide trucks in and out of its UK delivery stations Exclusive: Tesla's solar division asks employees to scour social media for complaints about both the company and Elon Musk, trying to get customers to delete their posts, former employees say A couple says their Tesla Solar panels caused relentless leaks that led to mold 10 times the healthy limit, $115,000 in damages, and a long-running legal battle Ghosted by Tesla: Customers say Tesla's ultrasleek, expensive Solar Roofs and panels come with nightmare customer service, often leaving them with unanswered calls and emails for months on end Amazon workers leading a historic push for unionization in Alabama describe midnight 'education' meetings, an unexpected mailbox, and streams of anti-union flyers as they go up against one of the world's most powerful companies 'It's a slap in the face': Amazon is handing out 'Thank you' t-shirts to warehouse workers as it cuts their hazard pay Investigation: Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common The science behind Elon Musk's brain-chip company Neuralink Investigation: Instagram's new TV service recommended videos of potential child abuse