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Amazon got a hostile welcome from a New York labor union, which savaged its working conditions as 'deadly and dehumanizing'

Amazon workers warehouse
Amazon's warehouse working conditions were criticized by a New York labor union. REUTERS/Fred Greaves
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A New York labor union has published a damning report on Amazon, just as the company prepares to move into New York City under its new second-headquarters plan.

The Retail, Wholesale and Department Store Union published the report Wednesday, homing in on what it called "deadly and dehumanizing employment practices" in warehouses and Amazon's anti-union activities.

The union also criticized the destruction of brick-and-mortar retailers as well as Amazon's record of facilitating the sale of racist products.

The 13-page union report was drawn mainly from information already in the public domain, including previous press coverage and other assessments of Amazon working conditions.

The union pointed to what it sees as a pattern of preventable deaths at Amazon warehouses, citing a National Council for Occupational Safety and Health investigation that found seven people had died working in Amazon's fulfillment centers.

It also mentioned a New York Times piece from 2011 reporting that Amazon paid to have ambulances stationed outside a Pennsylvania warehouse during a heat wave.

Read more: Amazon reportedly left the police in Spain 'dumbfounded' by asking them to intervene in a mass warehouse strike and patrol worker productivity

The union also drew on reports from the UK, in which an undercover journalist named James Bloodworth said he found a bottle of urine at a warehouse, with workers fearing punishment for taking a bathroom break.

The union also criticized Amazon's anti-union efforts, referring to a training video obtained by Gizmodo that gave managers tips for spotting "warning signs" workers might be starting to unionize.

Amazon revealed earlier this month that it would split its new second headquarters, known as HQ2, between New York City and Northern Virginia. The announcement has already drawn some backlash from New Yorkers, some of whom stormed an Amazon store in protest on Monday.

Amazon provided Business Insider with the following statement:

"This so-called report is a rehash of inaccurate and exaggerated news stories spanning several years that ignore the facts. Amazon makes substantial positive contributions to the economy, the communities where we operate, and to the lives and careers of our employees. We have created over 250,000 full time, full benefit jobs across the U.S. that now have a minimum $15 an hour pay. We have invested more than $160 billion in the U.S. economy since 2011 which has created over 360,000 indirect jobs in construction, hospitality, logistics and other professional services. Small and medium sized businesses selling on Amazon’s stores have created more than 900,000 jobs. Amazon respects the rights of employees to choose to join or not join a labor union. We firmly believe the direct connection we have with employees is the most effective way to understand and respond to the needs of our employees."

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Isobel (she/her) was a senior tech reporter at Business Insider. She was particularly interested in Big Tech, privacy, and worker's rights. You can read some of her previous work here: The quest to find $181 million in bitcoin buried in a dump Exclusive: Amazon targeted military spouses in a pandemic recruitment drive. 2 of them say they ended up being paid 33% less than non-military coworkers. Exclusive: Amazon plans a pay cut of up to 23% for hourly workers who guide trucks in and out of its UK delivery stations Exclusive: Tesla's solar division asks employees to scour social media for complaints about both the company and Elon Musk, trying to get customers to delete their posts, former employees say A couple says their Tesla Solar panels caused relentless leaks that led to mold 10 times the healthy limit, $115,000 in damages, and a long-running legal battle Ghosted by Tesla: Customers say Tesla's ultrasleek, expensive Solar Roofs and panels come with nightmare customer service, often leaving them with unanswered calls and emails for months on end Amazon workers leading a historic push for unionization in Alabama describe midnight 'education' meetings, an unexpected mailbox, and streams of anti-union flyers as they go up against one of the world's most powerful companies 'It's a slap in the face': Amazon is handing out 'Thank you' t-shirts to warehouse workers as it cuts their hazard pay Investigation: Amazon warehouse employees speak out about the 'brutal' reality of working during the holidays, when 60-hour weeks are mandatory and ambulance calls are common The science behind Elon Musk's brain-chip company Neuralink Investigation: Instagram's new TV service recommended videos of potential child abuse