Enterprise

Amazon is about to announce a deal that should terrify Microsoft

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Microsoft Satya Nadella
Microsoft CEO Satya Nadella at Salesforce's tech conference, Dreamforce 2015.  Business Insider/Julie Bort

Amazon's huge tech conference for its cloud computing business is next week in Las Vegas, and the company is going to announce a partnership with Rackspace that will shock the industry.

It will also put Microsoft on notice.

The Wall Street Journal reports that Rackspace will partner with Amazon to help enterprise customers move their tech into Amazon's cloud.

Rackspace had previously made a similar deal with Microsoft. So this new deal with Rackspace is a direct blow to Microsoft.

But it's more than that

Amazon historically hasn't been big on such partnerships. So this deal with Rackspace indicates how serious Amazon is about going after Microsoft's prime market: enterprise-business customers. It's beefing up its customer support and its partner network to do that.

Amazon is the 800-pound gorilla of cloud computing: It's got 29% market share, way ahead of everybody else (according to Synergy Research), and its Amazon Web Services (AWS) business is on track to book more than $7 billion in revenue this year.

Amazon got there mostly by attracting internet startups, some of which have gone on to become big companies, like Netflix and Airbnb.

In the early days, AWS wasn't thought to be reliable enough for established businesses. This was one of the main selling points Amazon's competitors, particularly Microsoft and IBM, used to keep lucrative business customers away from Amazon.

Werner Vogels, Amazon
Amazon's cloud guy, Werner Vogels, CTO.  Flickr/Interop Events

But as cloud computing has grown up and Amazon has radically built out its services, Amazon is no longer considered a scary cloud service. It is considered a top-notch provider.

Businesses like Yamaha of America are jumping on AWS with both feet, unplugging their computer servers, closing down their data centers, and renting Amazon's cloud instead. Yamaha is saving $500,000 a year in the process, Vimal Thomas, vice president of Yamaha of America, recently told us.

Such a thing on AWS would have been unthinkable just a few short years ago. Microsoft wants to be the cloud-computing service where established enterprises land — those are the customers responsible for the bulk of its revenue today, although they still buy mostly software to run on desktop PCs and servers. IBM has similar hopes.

And, at one point, so did Rackspace

Amazon and Rackspace used to be such fierce competitors in cloud computing that Rackspace spearheaded a project called OpenStack to give itself and other IT vendors a chance to compete with Amazon.

OpenStack is a cloud operating system. An enterprise can install it in their own data center and then choose among many OpenStack cloud services, moving apps and data between them all, never being locked into to a single cloud provider. It was the anti-Amazon AWS.

OpenStack has been pretty successful, too, and is now being offered or supported by many big IT players like HP, Cisco, and Red Hat. OpenStack has even given birth to a Unicorn startup, Mirantis (whose CEO boasted a year ago that "We've gone from signing about $1 million in new business every month to $1 million every week.")

Rackspace
Wikimedia Commons

But the one company it didn't save? Rackspace. It was getting creamed by Amazon and other competitors.

In February 2014, its CEO, Lanham Napier, left the company. Then there were rumors it would sell itself or take itself private.

Instead, Rackspace dedicated itself to offering higher quality (and more expensive) cloud computing with great customer service, something that Amazon has a poor reputation for.

In July, it fired up a deal to become a Microsoft cloud reseller, helping companies move to Microsoft's cloud, Azure.

And now, it will help its ultimate nemesis, Amazon Web Service, grab enterprise customers, too.

Amazon did not comment to The Journal about the reported partnership, and has not yet responded to requests from Business Insider.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.