Opinion

I've used NYC buses to get around for nearly 2 years — and I'm convinced it's way better than the subway

nyc bus
New York City buses are often cleaner and more comfortable than subway cars. Mark Matousek / Business Insider
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  • Many New Yorkers choose the subway when they're looking for an affordable transportation option.
  • But the bus offers a better experience for the same price.
  • Buses are often cleaner, less crowded, and less prone to unexplained delays than the subway.


For many who work or live in New York City, especially Manhattan, transportation comes down to two options: the subway or a ride-hailing service, whether it be a cab, Uber, or Lyft. The subway usually wins out among the budget-conscious, but there's an option many of them are missing: the bus.

The Metropolitan Transit Authority found that NYC bus ridership was 764 million in 2016 compared to 1.757 billion for the subway, despite the fact that there were nearly as many buses (5,710) as subway cars (6,418).

Like the subway, bus service is run by the MTA, and for the same price ($2.75) as a single subway ride, a local or select bus offers a superior experience.

Buses are cleaner and less crowded than subway trains

First, riding the bus is often cleaner and more comfortable than using the subway. An alarming percentage of New York subway stations haven't been updated in decades and have visible signs of decay to show for it. On top of that, they can be hot, dirty, smell bad, and house enormous rats. It's nearly impossible to imagine a transportation service in a major American city operating in a worse environment. 

Things don't get much better once you're in a subway car. A packed rush-hour commute isn't ideal, but it's not cause for concern in a city with NYC's population density. No matter how you travel to work, you likely won't have much space. 

nyc bus
Boarding an M-15 Select bus on a weekday night after rush hour.  Mark Matousek/Business Insider

The real problem comes during less concentrated travel times, like weekend mornings or weekday evenings. Using the subway on a Saturday morning or late on a weekday night can result in congestion similar to rush hour, making the prospect of a seat — or even a few feet of personal space — unlikely.

That's not true on the bus, where it's often easy to find both a seat and an appropriate amount of personal space outside of rush hour. Some newer buses even have charging ports, which can help prevent your phone from dying in the middle of the afternoon or late at night. When you combine those factors with the natural light offered by above-ground transportation, traveling by bus allows you to avoid the claustrophobia a subway ride can induce.

It's easier to predict travel delays on the bus

Of course, a bus is more susceptible to street traffic than a subway car, but street traffic has the advantage of being easier to predict than subway delays. There's a psychological comfort in knowing a trip may take longer than you'd hope that can make bumper-to-bumper traffic easier to endure than an unexplained, 10-minute delay that stops your subway car between stations and leaves you without cell service. Sometimes, the bus can be faster than the subway and nearly as fast as a ride-sharing service at a fraction of the cost, especially on weekend nights or other times when surge pricing is likely.

nyc bus
I find bus seats to be more comfortable than subway seats.  Mark Matousek / Business Insider

The only major downside to riding the bus is the fact that it runs on a more limited schedule than many subway trains. In general, trains arrive more frequently on a given subway track than a bus at the average bus stop, so the subway can be a better option if you're in a hurry.

But if you have the time, the bus gives you the best of both worlds: a comfortable ride at a reasonable price.

This column does not necessarily reflect the opinion of Business Insider.

This column does not necessarily reflect the opinion of Insider.

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I'm a senior transportation reporter at Insider covering electric vehicles, automated-driving technology, and ride-hailing. I joined Insider in October 2017 and previously worked as an intern at the St. Louis Post-Dispatch. I graduated from Washington University in St. Louis with degrees in film and media studies and business economics. You can follow me on Twitter @matousekmark and email me at mmatousek@jkmperu.com.  If you have sensitive information you'd like to share and don't feel comfortable sending it to my work email or via a direct-message on Twitter, you can contact me on the encrypted messaging app Signal at 646-768-4712 or email my encrypted address at mmatousek@protonmail.com. Here's some of my work: Uber insiders are divided over Dara Khosrowshahi's leadership, with some worried the company has become 'boring' and 'confused' about its future Nikola founder Trevor Milton convinced the world he was the next Elon Musk. Insiders say a history of lies brought the billionaire down. 17 hours a day, 7 days a week: Cruise-ship workers describe the grueling conditions they face on the job We talked to 42 insiders about Tesla's factory of the future. They revealed the corners cut to hit ambitious production targets. 70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon Musk Tesla is transforming how cars are sold. But 27 insiders say the company's methods mean slashed pay and living under the constant threat of getting laid off. Uber insiders reveal how DoorDash stole its delivery crown and left Eats in the dust Uber's trying no-meeting Mondays to give employees a break from 'tiring' back-to-back meetings, a leaked email reveals Leaked email reveals a Tesla VP expressed concern about employees coming to work with COVID-19 symptoms Leaked document reveals Nikola flip-flopped on whether it would spend any of its $17 million of customer deposits to fund the Nikola One Insiders reveal Alibaba's Jack Ma sought a partnership with Canoo to build electric delivery vans, but the deal fell flat because the startup couldn't meet his aggressive timeline Leaked email from Elon Musk reveals the Model Y is experiencing production 'challenges' while passing the Model 3 as the top priority at Tesla's US car factory Leaked email and audio reveal Carnival-owned Holland America has struggled to give refunds to some customers Leaked documents reveal the severance packages laid off Carnival UK workers will receive Inside Tesla's overhaul plan for its sales and delivery teams to solve one of its toughest customer challenges