Strategy

Psychologists figured out one trait that makes relationships last

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Gisele Bundchen and Tom Brady.  Andrew H. Walker / Getty

Conflict is a part of any relationship. 

As a therapist once told Business Insider, you need to have conflict if you and your partner are going to grow as a couple. 

The question is — how do you get good at it? 

A new study from the University of California, Berkeley, sheds light on what's important. After a series of experiments, psychologists Amie M. Gordon and Serena Chen found that feeling understood by a partner makes people feel like conflict helps, rather than harms, their relationship.

"Conflict is only negatively associated with relationship satisfaction postconflict when people do not feel their thoughts, feelings, and point of view are understood by their romantic partners," the authors write.

For one study, participants — all of whom were in their 20s or 30s and in relationships of at least six months — were recruited online. They reported on how the frequency of conflict influenced how they felt about the health of their relationships. The more conflict, the worse they thought they were faring — unless they felt understood.

In another study, couples were brought into the lab where they were interviewed in person about a conflict they had in their relationships. Before and after the interviewing, they rated their relationship satisfaction. As with the other study, individuals who felt understood by their partners had a higher rating of satisfaction after the conflict. 

Gordon and Chen found that couples who use "affection, humor, or effective problem-solving" are the best at conflict.

The lesson: Conflict is not something to be avoided; it's something to learn how to do well. 

John Gottman, one of the world's leading relationship psychologists, said there are four components to getting good at these uncomfortable conversations: 

• Putting your emotions into words. Your partner's best attempts at listening aren't going to be fruitful unless you can articulate what's happening in your head. It's about "being able to put your emotions into words that really are what you actually feel," Gottman says. "Knowing where you feel tense, what relaxed feels like, what truth feels like." A meditation-like technique called Focusing helps with developing these skills. 

• Asking open-ended questions. Open-ended questions allow you to explore your partner's feelings. "They open up the heart and have acceptance at the base of them," Gottman says. For example, you might ask: So what do you feel about this living room — how would you change it if you had all the money in the world? What do you want your life to be like in three years? How do you like your job?

• Making open-ended statements. "These are exploratory statements," he says, where you encourage your partner to tell you a story. For instance: I want to hear all of your thoughts about quitting your job. I want to hear all of your thoughts about your job.

• Empathizing with your partner. Rather than saying you understand, show that you understand. "Empathy is really communicating that you understand your partner's feelings and they make sense to you," Gottman says. "It's really caring about your partner's welfare, not just your own." 

When you do that, the conflict doesn't harm the people involved. It helps both of them grow. 

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Drake Baer was Business Insider's editor-at-large, working across the newsroom to help produce ambitious journalism. For two and a half years before that, Baer served as deputy editor, overseeing a team of 20+ reporters and editors who cover the future of work, real estate, and small business. The fast-paced team was behind some of Insider's major packages in the last few years, including a state-by-state look into unemployment during the first year of the pandemic and in-depth profiles of "niche famous" characters such as real estate media tycoon Brandon Turner and HR icon Johnny C Taylor. They shed new light on big names, like Joe Biden, America's imperfect leader. He also cultivated thesis-oriented ideas journalism, whether it be on why "'diversity' and 'inclusion' are the emptiest words in corporate America" or why it's actually a horrible time to buy a house. (No, really, it is.) Before editing, his byline as a reporter was on the masthead for Fast Company and New York Magazine, covering the many intersections of social science, business, and economics. Baer has interviewed some our time's leading minds, including philanthropist Bill Gates, FiveThirtyEight founder Nate Silver, NBA champion and investor Steph Curry, "growth mindset" psychologist Carol Dweck, the rapper Q-Tip, Nobel laureate Daniel Kahneman, and the man who gave a name to "disruptive innovation," the late Clay Christensen.Baer has published two books, the most recent being Perception: How Our Bodies Shape Our Minds, with Dennis Proffitt. In 2014, New York Times bestselling author and Wharton professor Adam Grant highlighted his first book, Everything Connects, as one of the 12 business books to read that year. He has been featured as a speaker at the Aspen Ideas Festival, presented at TedX Princeton, and moderated many panels.