Finance

Tesla Model 3 fails to get recommendation from Consumer Reports because of 'big flaws'

Tesla Model 3
Consumer Reports did not recommend Tesla's Model 3 sedan. Hollis Johnson/Business Insider
Read in app
  • Tesla's Model 3 sedan did not receive a recommendation from Consumer Reports, which published its review of the vehicle on Monday.
  • Consumer Reports criticized the Model 3's stopping distance, touchscreen, ride quality, rear seat, and the amount of wind noise it produced while driving at highway speeds.
  • The publication said it was impressed by the vehicle's range, handling, and acceleration.


Tesla's Model 3 sedan did not receive a recommendation from Consumer Reports, which published its review of the vehicle on Monday.

"We found plenty to like about the luxury compact sedan ... including record-setting range as well as exhilarating acceleration and handling that could make it a healthy competitor to performance-oriented cars such as BMW’s 3 Series and the Audi A4," the publication wrote. "Our testers also found flaws—big flaws—such as long stopping distances in our emergency braking test and difficult-to-use controls. These problems keep the Model 3 from earning a Consumer Reports recommendation."

Consumer Reports said it took 152 feet for the vehicle to go from 60 mph to a complete stop, which is "far worse than any contemporary car we've tested," the publication wrote.

A Tesla representative told Business Insider the company recorded an average stopping distance from 60 mph of 133 feet and said stopping distance results can vary based on multiple factors.

"Stopping distance results are affected by variables such as road surface, weather conditions, tire temperature, brake conditioning, outside temperature, and past driving behavior that may have affected the brake system," the representative said.

The representative also said Tesla can make improvements to the vehicle's performance through over-the-air software updates.

Consumer Reports said its first test resulted in a stopping distance of 130 feet, but it was unable to replicate that distance, even after letting the vehicle's brakes cool down overnight. 

According to Consumer Reports, the Model 3's 152-foot stopping distance is 21 feet longer than the 131-foot average for luxury compact sedans and 25 feet longer than the 127-foot stopping distance recorded for Tesla's Model X SUV.

Consumer Reports also criticized the Model 3's touchscreen, ride quality, rear seat, and the amount of wind noise it produced while driving at highway speeds. The publication said the touchscreen made it difficult to adjust some of the car's settings and said its ride quality and rear seat compared unfavorably to rival vehicles.

But the publication said it was impressed by the vehicle's range, handling, and acceleration. With regenerative braking activated on the vehicle's long-range version, it achieved a range of 350 miles on one charge, which Consumer Reports said was the longest it had recorded for an electric vehicle.

As of July, Tesla's Model S sedan was Consumer Report's highest-rated ultra-luxury sedan. The publication didn't recommend the Model X.

Read next

I'm a senior transportation reporter at Insider covering electric vehicles, automated-driving technology, and ride-hailing. I joined Insider in October 2017 and previously worked as an intern at the St. Louis Post-Dispatch. I graduated from Washington University in St. Louis with degrees in film and media studies and business economics. You can follow me on Twitter @matousekmark and email me at mmatousek@jkmperu.com.  If you have sensitive information you'd like to share and don't feel comfortable sending it to my work email or via a direct-message on Twitter, you can contact me on the encrypted messaging app Signal at 646-768-4712 or email my encrypted address at mmatousek@protonmail.com. Here's some of my work: Uber insiders are divided over Dara Khosrowshahi's leadership, with some worried the company has become 'boring' and 'confused' about its future Nikola founder Trevor Milton convinced the world he was the next Elon Musk. Insiders say a history of lies brought the billionaire down. 17 hours a day, 7 days a week: Cruise-ship workers describe the grueling conditions they face on the job We talked to 42 insiders about Tesla's factory of the future. They revealed the corners cut to hit ambitious production targets. 70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon Musk Tesla is transforming how cars are sold. But 27 insiders say the company's methods mean slashed pay and living under the constant threat of getting laid off. Uber insiders reveal how DoorDash stole its delivery crown and left Eats in the dust Uber's trying no-meeting Mondays to give employees a break from 'tiring' back-to-back meetings, a leaked email reveals Leaked email reveals a Tesla VP expressed concern about employees coming to work with COVID-19 symptoms Leaked document reveals Nikola flip-flopped on whether it would spend any of its $17 million of customer deposits to fund the Nikola One Insiders reveal Alibaba's Jack Ma sought a partnership with Canoo to build electric delivery vans, but the deal fell flat because the startup couldn't meet his aggressive timeline Leaked email from Elon Musk reveals the Model Y is experiencing production 'challenges' while passing the Model 3 as the top priority at Tesla's US car factory Leaked email and audio reveal Carnival-owned Holland America has struggled to give refunds to some customers Leaked documents reveal the severance packages laid off Carnival UK workers will receive Inside Tesla's overhaul plan for its sales and delivery teams to solve one of its toughest customer challenges