Strategy

The CEO of a recruiting giant says a key factor will determine your chances of getting a job in the next decade

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Show that you're not a robot. Sebastiaan ter Burg/Flickr
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If you want to protect yourself and your job from robots, you'll have to be as un-robot-like as possible.

That is to say, you'll have to show employers that you're human, with all the human skills that robots (at least for now) can't replicate.

That's according to a new report from staffing and recruiting firm ManpowerGroup, which finds that by 2030, the demand for "human" skills, which include social and emotional soft skills, will increase 26% in the US and 22% in Europe.

The report provides some examples of human skills, including advanced communication, negotiation, and leadership. That's why front-line and customer-facing roles, which require these types of skills, are expected to grow.

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It's about being able to bring something to the table that technology can't. The report reads: "Candidates who can demonstrate higher cognitive skills, creativity and the ability to process complex information, together with adaptability and likeability, can expect greater success throughout their careers."

Manpower cites "learnability," or "the ability and desire to quickly grow and adapt one's skillset to stay employable for the long term," as the key skill employers will be looking for.

In an interview with Business Insider, Manpower CEO Jonas Prising noted that companies may start collecting a "learnability quotient" on job candidates, based at least partly on assessments of their cognitive ability and emotional intelligence. "We'll collect enough data to be able to predict if somebody's going to be a lifelong learner to a greater degree than others," Prising said.

Meanwhile, Stefano Scabbio, president of Mediterranean, Northern, and Eastern Europe at Manpower, told Business Insider that flexibility is one of the most important skills modern employees can have "because you need to be ready to move from one job to the other."

Read more: You probably won't find the skills most important to success on a résumé — here are 21 ways to build them

Interestingly, the Manpower report indicates that while it can be hard to train employees on technical skills, it can be even harder to teach in-demand soft skills. Prising described learnability as a two-way street: "As a company, you have to make the ease of learning available, but you also have to set an expectation on the individual."

Ultimately, employees shouldn't rely on one particular skillset to keep them afloat in an ever-evolving labor market. As Scabbio told Business Insider, given the rapid shift in desirable skills, "learnability is the only driver that can help you move forward in your career."

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Shana was a correspondent for Insider, where she covered career development and workplace culture.In 2022, she published "Don't Call It Quits" to help professionals who feel stuck in their careers find greater happiness at work.Shana spearheads the HR Insider series, for which she's interviewed talent chiefs at Microsoft and Goldman Sachs, shared tips from an ex-Googler on knowing when to change jobs, and demystified the hiring process at Salesforce. She regularly publishes news analysis; past topics have included burnout among US workers, gender and racial dynamics within HR, and the hybrid workplace.She has moderated programs at Chief and the Harvard Business School Club of New York and has appeared on Cheddar and Bold TV.Before beginning her career in journalism, Shana studied English and psychology at Brandeis University and received her master's degree in English literature from Columbia University.
Matt was the Deputy Editor-in-Chief at Business Insider, leading a newsroom of reporters and editors spanning from Singapore to Seattle. He started at Business Insider in July 2015 as Finance Editor, before helping build its markets, investing, healthcare, and advertising teams. He was a part of the launch team for Markets Insider, a markets news and data site, and Insider's subscription offering, which now spans the newsroom. He was previously the US editor at Dow Jones-owned title Financial News. He also led the investment-banking team at Financial News in London. Matt's work has appeared in The Wall Street Journal.Matt also finished the Marathon des Sables, a 160 mile race through the Sahara dubbed "The toughest footrace on earth."