Srini Venkatesan
Karan Singh for BI; Courtesy of Srini Venkatesan
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Srini Venkatesan

PayPal's CTO
Srini Venkatesan
Karan Singh for BI; Courtesy of Srini Venkatesan
Eugene Kim headshot
By Eugene Kim
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Venkatesan, the executive vice president and chief technology officer of PayPal, is in charge of the payment company's new AI-driven personalization products. In this role, Venkatesan uses PayPal's 200 petabytes of transaction data to help small businesses and large enterprises sell more products and to help save money for consumers. Before joining PayPal in June, Venkatesan was EVP of the Walmart US Omni Platforms and Tech organization, where he helped use AI to blur the lines between offline and online shopping.

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Eugene Kim
Eugene is Business Insider’s Chief Tech Correspondent, where he leads coverage of Amazon. His reporting spans the company’s retail and logistics operations to AWS, Alexa, and its internal culture.Previously, he worked at CNBC, Fortune Magazine Korea, and Japan's Yomiuri Shimbun. He holds degrees from NYU and Columbia University’s Graduate School of Journalism.In 2022, Eugene reported on internal documents indicating that Amazon allegedly used deceptive tactics to enroll customers in Prime and made cancellation difficult. The Federal Trade Commission sued Amazon the following year, citing his reporting. The case ended in a record $2.5 billion settlement in 2025.His work has received multiple honors, including the SF Press Club’s Bay Area Journalism Award and SPJ NorCal’s Excellence in Journalism Award.Eugene lives in the Bay Area. Contact him via email at ekim@jkmperu.com, or Signal, Telegram, or WhatsApp at 650-942-3061. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.
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