Tech

The Truth About Snapchat's Active Users (The Numbers The Company Doesn't Want You To See)

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More than 400 million messages are received on Snapchat every day. 

That's a stat the company likes to use to show off how popular it is without revealing exactly how many people actively use the app.

Business Insider has gotten a little more color on the numbers Snapchat doesn't want you to see.

One source with insight into the company's figures told us the following:

  • Snapchat has about 60 million total installs, making it larger than Instagram when it sold to Facebook for $1 billion.
  • Of those 60 million installs, Snapchat has about 30 million monthly active users.
  • Fifty-five percent of monthly active users use Snapchat daily. That's 16.5 million people.

We checked with another source who wouldn't give exact numbers, but said the absolute figures (60 million installs and 30 million monthly active users) are "much too low."

From that, we can infer that Snapchat is indeed a monster app with at bare minimum 60 million installs and 30 million monthly active users. That makes its multi-billion-dollar valuation seem reasonable. 

It doesn't make money yet, but we hear it's looking at popular apps in China like WeChat to monetize. It will likely go the route of charging users for extra items, like stickers and emoticons, before showing you ads.

Even in Snapchat's early days, engagement was through the roof. In July 2011, just days after Snapchat launched, its CEO Evan Spiegel texted a friend:

"This thing is a rocketship...Our 7-day retention is 60% right now (target is 30%) and we're growing."

Snapchat did not immediately respond to a request for comment.

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Alyson is the Editor-in-Chief and CCO at Fortune.  She was previously a co Editor-in-Chief overseeing Business Insider's tech and business coverage.She joined Business Insider in July 2008 as the company's sixth employee. She started as a sales planner before joining the editorial team in 2010, where she became a startup reporter and was first to cover some of today's largest tech companies, including Pinterest, Tinder, Instagram, Uber and Snap. Alyson rose to become a senior correspondent, then Executive Editor.She was appointed Editor-in-Chief of Business Insider in 2016, at which point she became the youngest and only woman to run a global business publication. Under her leadership, the business division has grown to hundreds of  millions of monthly readers.Alyson was a host of  Insider's conferences and launched a podcast, "Success! How I Did It," where she interviewed influencers ranging from Sheryl Sandberg to Steve Ballmer about their career paths (subscribe on iTunes here).She has appeared on ABC, Good Morning America, Al Jazeera, MSNBC, CNBC, CNN, and CBC, and she has interviewed media personalities such as Megyn Kelly, technology leaders like Fred Wilson, political leaders like John Brennan, and sports star LeBron James. She is a judge for the prestigious Gerald Loeb Awards in business journalism, and has been named one of Min's Rising Stars in Media, as well as Folio's 2017 Top Women in Media.She graduated from Syracuse University's Newhouse School of Public Communications, where she majored in psychology and advertising.You can read some of her investigative articles here:— Leaked videos reveal the true founding story of Snapchat— The founder who dumped Jared Kushner: Inside the phone call that left the White House star in a fit of rage— The downfall of billion-dollar startup, Fab— How a startup that raised the largest seed round in Silicon Valley history blew itself up before it even launched— The dark side of Facebook, where people lie, cheat, and make millions— A profile of Uber's controversial CEO, Travis Kalanick— The mystery of Jody Sherman, a founder who was driven to suicide and left behind a shocking business disasterDisclosure: Alyson owns bitcoin and Snap. She is also an investor in The Spun, a sports-media startup founded by her husband.