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Salesforce CEO Marc Benioff indicates his rivalry with Microsoft is back on

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Marc Benioff
Justin Sullivan/Getty Images)


About a week ago, Salesforce surprised the industry by spending over half a billion dollars to buy a startup named Quip, a productivity app founded by Facebook's former CTO, Bret Taylor.

Salesforce reported to the SEC that it bought the company with $582 million worth of stock and some unnamed "equity awards", while TechCrunch's Ingrid Lunden reported that the cash component brought the total price to about $750 million.

Quip was valued by its investors at about $376 million after its last round about a year ago, according to investment tracking firm PitchBook. 

So Salesforce paid a premium for this company. Talking to Wall Street analysts on Wednesday, CEO Marc Benioff explained why he thought Quip was worth the money.

First off, he wanted Taylor to work for Salesforce, Benioff said:

"I did not expect to get a call from someone who I have incredible respect for, Bret Taylor, who is the CEO of Quip. I have followed his career for many years, I try to have dinner with him once a month. Everyone knows the incredible work he did with Google Maps.

"Everyone knows he was the CTO of Facebook and he had accepted an investment from Salesforce to this company and we were talking about the possibility of Salesforce acquiring his company and him joining our team as one of our top technical leaders.

"And that’s a dream that this company has had for several years. Everyone here and many people in the industry as well covet and love Bret and when we had that opportunity, we took that."

But Benioff also underscored what we originally reported when the deal was announced: this was a chance to take on Microsoft directly on its home turf of Office apps. This after a short-lived period where Microsoft and Salesforce were friendly. Microsoft integrated Salesforce's products with Office 365 and even considered buying the company.

For years prior to that, the two companies were big rivals. Microsoft is a major competitor to Salesforce for its flagship customer relationship management software. And Microsoft has plans to do a lot more with its CRM software with its $26 billion purchase of LinkedIn, and snatched LinkedIn out of Benioff's hands.

Satya Nadella
Microsoft CEO Satya Nadella  Alex Wong/Getty Images

When Salesforce first bought Quip, Benioff sent a bunch of retweets about how Quip planned to take on Microsoft.

To the Street's analysts on Wednesday he was even more straightforward.

He said that he planned to bake Salesforce's own productivity apps like email, spreadsheets and word processors into all of Salesforce's other apps.

"We have to have productivity built in. All of our applications need to have core productivity applications, whether it is email, like with Salesforce Inbox or spreadsheets or word processors like Quip, live documents. All of that has to be an integrated part of what we are doing. We believe that strongly. We have obviously done a lot of great work with Microsoft as well, with their products. We have now our own product in this category. And this is going to be really important for us going forward and it's the reason that we bought Quip."

But he also suggested that productivity apps could be its own new huge business for Salesforce, saying:

"You could even break productivity out as its own application category. I think all of you know productivity itself has a huge TAM [total addressable market], $26 billion a year TAM."

Note that Microsoft reported that its total fiscal year 2016 revenue from its Productivity and Business Processes division, which includes Microsoft Office, was $26.5 billion.

Quip's CEO, Taylor, said in an interview with Recode that Salesforce is going to set its very large, sophisticated salesforce up to sell Quip's apps to more companies.

In other words, Benioff has a not-so-subtle message to Microsoft: game on.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.