Tech

Facebook will soon roll out its plan to make money from Messenger

Read in app
Messenger
Flickr Sean MacEntee modified by Business Insider

Facebook plans to start rolling out ads in its standalone chat app, Messenger, in the second quarter, according to leaked documents obtained by TechCrunch's Josh Constine and Jon Russell

Businesses that already have message threads with consumers will soon be able to send them ads like sale announcements or product information. 

A business won't be able to contact anyone with an ad that it hasn't already chatted with, according to the leaked documents.

However, they reportedly show Facebook encouraging brands to try to get chats started with consumers so that they will be able to send ads once the feature rolls out. 

The move isn't particularly surprising — Facebook has made a number of product changes in the last year leading up to this capability.  

It completely overhauled its Pages product for businesses, adding new call-to-action buttons to allow potential customers to book appointments or browse products, and made it possible for all businesses to use its Messaging tools.

And last year, CEO Mark Zuckerberg said that once it gets enough businesses using Messenger, it will start creating new ways to make them pay. Looks like that time is nearly here. 

Facebook declined to comment on this report. 

Read next

Jillian was most recently an enterprise technology editor based in San Francisco.  She started at Insider as an intern on the technology desk in 2013 and rose to a senior reporter position, covering Alphabet, Facebook, and ecommerce. After three years at the site, she left to spend time freelance writing abroad, before taking reporting positions at CNBC and then at Forbes, where she covered Alphabet, Silicon Valley culture, and artificial intelligence. She returned to Insider in March 2020 and worked on the enterprise technology desk until August 2021.  Jillian graduated from Syracuse University's S.I. Newhouse School of Public Communications with a degree in magazine journalism and information management and technology.