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Red Hat CEO: Employees 'Often Call Me An Idiot To My Face'

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Jim Whitehurst head
Red Hat CEO Jim Whitehurst  Flickr/Paul W. Frields

Red Hat, the first and only open-source software maker to crack $1 billion a year in revenues, is growing like mad.

One key reason: the software engineers working for Red Hat almost never leave.

The company has about 5,700 employees now, hiring about 1,000 workers in 2012. It will hire another 600 to 800 in 2013, CEO Jim Whitehurst told Business Insider.

Top engineering talent is scarce, open-source development know-how is in demand, and Red Hat is the most visible company in the space. Its engineers are the constant target of would-be poachers.

"Everyone is looking for open-source talent and when they ask, 'Where is the talent?', our company comes up," Whitehurst said.

Yet the attrition rate of his R&D group—the company's biggest group of engineers—is only 1.5%, compared to an industry average of about 5%, he said.

Whitehurst says it's not the pay or perks, both of which are good, but comparable. It's the free-spirited open-source culture.

Open-source software is written by a community of people and it tends to create meritocracies, where leaders emerge because of their skill, not their position. Even with nearly 6,000 employees, the same is still true at Red Hat.

"We built our culture to match open source's [culture]," Whitehurst says. "The chaotic nature, the fact that people can call me up whenever and often call me an idiot to my face. We yell and we debate and we have these things out. Our culture matches the culture around open source, so the people who want to be involved in open source feel at home."

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.