Enterprise

What it's like to work for the Valley's most secretive startup, Palantir

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Palantir employees
Palantir employees.  Glassdoor/Palantir

One of the most prominent startups in Silicon Valley, Palantir, has been in the news a lot the past few months.

Palantir was cofounded by one of the Valley's most powerful, and most colorful, VCs, Peter Thiel. With Thiel's backing, Palantir has raised nearly $2 billion in investment.

As of late last year, investors valued the company at $20 billion, making it the third-most-valuable Bay Area tech startup behind Uber and Airbnb.

But Thiel himself may have valued the company at far less, $12.7 billion, BuzzFeed recently reported. And despite a reported $1.7 billion in "bookings" in 2015 (revenue under contract), Palantir may not be profitable, Bloomberg reports.

And it seems that Palantir is now experiencing a higher rate of employee turnover than it has in years gone past, though its cofounder and adviser Joe Lonsdale argues that turnover is still less than 10%, on par with typical tech companies.

So here's a closer look at what its like to work at Palantir these days, based on employee reviews from Glassdoor, posts on Quora, and other sources.

Palantir is less of a startup and more of an established company. It was launched in 2004 and had about 1,500 employees by 2015.

Peter Thiel
Palantir cofounder and Valley powerhouse VC Peter Thiel. Neilson Barnard/Getty Images for New York Times

It is known as one of the most secretive companies in the Valley, partly because of the work it does. It helps organizations sift through vast amounts of data. It is used by government and spy agencies to find terrorists, by law enforcement to find criminals, and by corporations for things like fraud detection and computer security.

NSA spying surveillance
REUTERS/Rick Wilking

The CIA was an early investor and customer. The NSA and FBI are also customers. People who work in security, law enforcement, and with classified info do tend to value the ability to keep a secret, so security tech firms like Palantir tend to attract a certain secretive type of person.

The CIA sign is seen onstage before the arrival of U.S. President Barack Obama to speak following a meeting with his National Security Council at CIA Headquarters in Langley, Virginia April 13, 2016. REUTERS/Kevin Lamarque
Thomson Reuters

In a recruitment video, one employee described the culture as "geeky," another as "just a little awkward," and another as "embracing the weirdness."

Alexander Karp Palantir
Palantir CEO Alexander Karp. YouTube/Screenshot

The flip side of all that geeky awkwardness is that employees also describe their culture as "smart," a "meritocracy," and filled with "challenging," meaningful work.

Palantir employees
Palantir employees. Palantir/Glassdoor

For instance, employees say they are working to fight terrorism, slavery, money laundering, and chronic homelessness.

A homeless woman sits bundled against the cold as she begs for handouts on East 42nd Street in the Manhattan borough of New York City, January 4, 2016.  REUTERS/Mike Segar
Thomson Reuters

To give you an idea of the type of geekiness: Employees say the company's mission is to "save The Shire," and they wear that on T-shirts, too. That's a "Lord of the Rings" reference. In "LoTR," the Hobbits go off to fight an evil lord called Sauron. They're from a small country town in a outlying province called the Shire.

Save the shire T shirt
eBay

The name Palantir is also a "LoTR" reference. It refers to a magical "seeing stone" that lets you see what's happening in faraway lands.

lord of the rings
New Line Cinema

Palantir has a reputation for hiring a lot of younger programmers, often straight from school, and paying them typically high Valley wages, though not as high as companies like Facebook or Google.

Palantir employees
Glassdoor/Palantir

Source: Reddit, Glassdoor

Palantir is known for paying programmer interns well, too, an average of $7,645 monthly.

$5 bill dollar money five lincoln
m01229/Flickr

Source: Glassdoor

Palantir offers plenty of Valley style perks like free breakfast, lunch and dinner, dry-cleaning/laundry and gym reimbursement.

beefsteak healthy food
Beefsteak/Facebook

However, it doesn't do any 401K matching. Instead Palantir offers stock options (a little tougher to get for new employees now that the company has grown so big) and lets them sell up to 10% of their stock, up to a maximum of $425,000, each year on secondary markets. Some employees used this to buy houses.

money house
Africa Studio/Shutterstock

The biggest complaint employees have is the lack of work/life balance. "Most people I know work 60 hours a week. Standard not extreme," wrote one employee.

working early late laptop
Flickr/Peggy2012creativelenz

Source: Glassdoor

"For some reason they still expect employees to be in the office after dinner on Friday," wrote one programmer who said he turned down a job offer to work there.

desk lunch
Flickr/Sarah Marriage

Source: Reddit

Palantir prefers its employees live closer to the office and pays a housing stipend to help. Some people say the housing stipend doesn't stretch far enough in expensive Palo Alto, but works better for New York.

Palantir palo alto
Palantir's office in Palo Alto. Palantir

Another common complaint was inexperienced management. Some people were frustrated by a lack of strategy, leadership, and people-management skills. Others like it. "You pretty quickly get responsibility thrown at you," writes one who does.

stress ball
Flickr/bottled_void

Source: Glassdoor

Palantir doesn't do a good job in managing its own reputation, other employees complain. "Palantir sucks at talking to the media. Hell, they take pride in it. This means that there's so much misinformation about the company," writes one person. For instance, Palantir was embroiled in a WikiLeaks scandal in 2011.

Palantir
http://wikileaks.ch/

Source: Reddit, Forbes

Palantir employees say they work at a "meritocracy" where talent and achievement is awarded over office politics, so the structure is fairly decentralized. Some teams work on all kinds of fun and crazy stuff, others not so much. "I know people who will never leave the company and those that barely lasted two months."

Palantir employee
Palantir employee. YouTube/Palantir

Source: Reddit

Another common complaint is that, while the projects can be meaningful, the work itself can be dull. There's a lot of scripting and admin work. "There's a very good chance you're sacrificing interesting work for interesting outcomes," says one person.

Work bored thinking programmer
Flickr/Alper Çuğun

Source: Reddit

All in all, employees are more satisfied than not with the company. It has a 4.1 star rating on Glassdoor, out of five stars. Plus, 86% approve of their CEO and 78% would recommend Palantir to a friend.

Alexander Karp - Business Insider
Palantir CEO Alexander Karp. Getty / Scott Olson

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.