Strategy

Never Hold A Hot Cup Of Coffee When You're Negotiating

Read in app
Gweneth Paltrow with coffee
Getty Images

If you want to stand firm in a negotiation, put down that hot cup of coffee. 

While we love coffee — worldwide, we drink 500 billion cups a year — holding a hot beverage has strange effects on our willingness to accommodate the person we're talking to. 

A 2008 study by Lawrence Williams of the University of Colorado and John A. Bargh of Yale sheds light on why.

Researchers asked participants to come to the lab to answer a short questionnaire — standard research practice, right? But the experiment started before they entered the room.

Each participant was joined by a research assistant while taking the elevator up. The assistant had her hands full; at one point, she asked the participant to hold a cup of coffee while she wrote his or her name down.

Half the participants held a hot cup of coffee, and the other half held an iced coffee.

When the participants got to the lab, they were asked to rate a stranger's personality — whether they were generous, caring, good-natured, or otherwise warm. 

The results: The participants who held the warm coffee said that the individual had a warmer personality. The authors concluded that holding a warm object leads people to regard others more fondly. 

According to Tel Aviv University professor Thalma Lobel, this is part of embodied cognition, a growing field within psychology that shows how your mental life is a part of your physical life. She writes about it in her new book "Sensation: The New Science of Physical Intelligence."

"As children, we first learn the concrete concepts of close or far, smooth or rough, warm or cold," Lobel says. "On the basis of these concrete concepts we learn more abstract concepts. When we touch something warm, without our being aware of that process, it activates the concept of a warm personality."

Another experiment by Williams and Bargh helps us see how a hot beverage can derail your negotiations.

In this experiment, they told participants they were going to review a new product — a therapeutic pad — as part of a consumer marketing study. The pad was either hot or cold; participants held it for a moment before deciding whether to tell friends to buy the same pad.

But then the real experiment started: Researchers asked participants to select a reward for being a part of the study. As Lobel reports, participants could either enjoy a refreshment for themselves or give a gift certificate to a friend. Only 25% percent of the people who held the cold pad chose the gift, while about 50% of the people who held the hot pad picked it.  

Holding the warm object, in other words, leads to more generous behavior. This is great if you're trying to make friends — but it's problematic if you're trying to stay firm at the negotiation table.

So the next time you ask for a raise, make sure that coffee comes iced. 

Read next

Drake Baer was Business Insider's editor-at-large, working across the newsroom to help produce ambitious journalism. For two and a half years before that, Baer served as deputy editor, overseeing a team of 20+ reporters and editors who cover the future of work, real estate, and small business. The fast-paced team was behind some of Insider's major packages in the last few years, including a state-by-state look into unemployment during the first year of the pandemic and in-depth profiles of "niche famous" characters such as real estate media tycoon Brandon Turner and HR icon Johnny C Taylor. They shed new light on big names, like Joe Biden, America's imperfect leader. He also cultivated thesis-oriented ideas journalism, whether it be on why "'diversity' and 'inclusion' are the emptiest words in corporate America" or why it's actually a horrible time to buy a house. (No, really, it is.) Before editing, his byline as a reporter was on the masthead for Fast Company and New York Magazine, covering the many intersections of social science, business, and economics. Baer has interviewed some our time's leading minds, including philanthropist Bill Gates, FiveThirtyEight founder Nate Silver, NBA champion and investor Steph Curry, "growth mindset" psychologist Carol Dweck, the rapper Q-Tip, Nobel laureate Daniel Kahneman, and the man who gave a name to "disruptive innovation," the late Clay Christensen.Baer has published two books, the most recent being Perception: How Our Bodies Shape Our Minds, with Dennis Proffitt. In 2014, New York Times bestselling author and Wharton professor Adam Grant highlighted his first book, Everything Connects, as one of the 12 business books to read that year. He has been featured as a speaker at the Aspen Ideas Festival, presented at TedX Princeton, and moderated many panels.