Tech

Satya Nadella says the 'brilliant jerk' phenom in tech 'is done,' but it isn't

Satya Nadella developers conference
Microsoft CEO Satya Nadella speaks to programmers at its Build 2019 conference. Business Insider
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Microsoft was one of the original "brilliant jerk" tech cultures. Its genius founderBill Gates has mellowed over the years and is now known for being a thoughtful philanthropist. But even he recently admitted that some of his past behavior toward people that worked at Microsoft was "over the top."

He was referring to his tantrums. And that culture of the impatient tantrum-ing jerk behavior filtered throughout the company. We've heard of stories over the years of male division heads warring with each other, trying to take each other down, well into the Steve Ballmer era of the company.

When Nadella took over as CEO Microsoft in 2014, one of his missions was to shut that nonsense down. He led a giant round of layoffs, flattened the organization (getting rid of middle managers), and ditched the company's controversial stack-ranking employee review system. Stack ranking is a system in which employees are compared against each other instead of against their own goals. Today, all managers have diversity as part of their bonus-earning goals. It's not a hiring quota but they are expected to build and maintain diverse teams.

In a recent interview with Wired, Nadella was asked about diversity and inclusion at the company.  

He said that the days of turning a blind eye to "brilliant jerks" who mistreat their teammates are long gone.

"That's done," he told Wired. "In 2019, to succeed, I hope anybody joining this industry starts by saying, 'I want to be great by honing my skills but I want to create energy around me where people of all genders and ethnicities can contribute.'"

And yet, earlier this year news came to light of how some Microsoft women still felt stymied in their careers. The uproar caused others to jump into discussion forums and decry some of the company's efforts to hire more women, minorities and other people from under-represented groups.

And it's not just women and minorities who wind up at the other end of such jerk behavior. Business Insider just talked to a newbie male programmer who got into programming after serving in the military. He was thrilled to join Microsoft and quickly quit the company after dealing with such behavior that threatened to immediately tank his career, he told us.

Microsoft's is such a big and important company that its culture has ripple effects across the industry. Nadella deserves kudos for taking this on, telling programmers that being kind to your coworkers is expected behavior. Unfortunately, anecdotal evidence indicates that even in 2019 this kind of behavior is far from over.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.