Enterprise

Microsoft's Salesforce-killer product is selling well

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Satya Nadella
Microsoft CEO Satya Nadella.  ChinaFotoPress via Getty Images

Microsoft reported a lot of good news with its earnings on Thursday, sending its stock to all-time highs.

For instance, it said revenue for its Productivity and Business Processes unit grew 6% (up 8% in constant currency) to $6.7 billion.

Most of that is from Office 365. Microsoft says that revenue from the consumer versions of Office 365 alone grew by $24 million. It doesn't report the revenue of the Office 365 it sells to businesses, which is, presumably a lot more, but did say that it grew by 51%. 

However, Microsoft also credited the unit's good quarter to its Dynamics products. This is the software that competes with the likes of Salesforce, Oracle and SAP.

It includes software that helps salespeople manage their interactions with prospects and customers (known as customer resource management software, or CRM), which is Salesforce's bread-and-butter. It also includes the financial apps (known as enterprise resource planning, or ERP), which is SAP's bread-and-butter, and a big deal for Oracle, too, as well as Workday.

Dynamics products and cloud services revenue grew 11%, or 13% in constant currency, when allowing for the foreign exchange rate, Microsoft says. 

The online version, Dynamics CRM Online, grew paid seats by more than 2.5 times.

High-margin products

And Microsoft says that "more than 70% of Dynamics CRM and ERP enterprise customer adds chose Dynamics online."  That basically means that most of its sales went to the online product instead of the old-fashioned software product, which is what anyone would expect in this age of cloud computing software.

These numbers are, of course, cherry-picked and don't tell investors exactly what Dynamics actual revenue is, or even its actual number of users.

However, these are high-margins products and their growth are a good thing for Microsoft CEO Satya Nadella who has bet the company on the likes of commercial cloud products like these. This unit, Productivity and Business Processes, will eventually enfold LinkedIn when Microsoft completes its $26.2 billion acquisition of the company, expected by the year's end.

That acquisition, and the increasing competition of the Dynamics products, has all but killed Microsoft's and Salesforce's short-lived love affair. The two companies are now pretty much at each other's throats, even though they are still working to make some of their products play nicely together.

Some analysts are impressed. USB's Brent Thill (who rates the stock a "buy") says in a research note: "The commercial cloud business continues to impress, now at a >$13Bn revenue run rate, and remains on pace for management's stated goal of $20Bn in FY18." He thinks the stock will soar even higher, to $64 a share.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.