AI

The 'photographic memory' feature of Microsoft's new AI computers could be a privacy nightmare, AI advisor warns

The Surface Pro and Surface Laptop Copilot+ PCs.
Microsoft
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Privacy campaigners are raising the alarm about Microsoft's Recall feature for its upcoming Copilot+ PCs.

The Recall feature, which Microsoft has likened to giving PCs a "photographic memory," can take screenshots of a user's laptop every few seconds. The snapshots are encrypted, and Microsoft says users can choose which snapshots Recall collects. The feature can also be turned off.

The feature has already caught the attention of the Information Commissioner's Office, the UK data watchdog. A spokesperson told Business Insider that the office was "working with Microsoft to understand the safeguards in place to protect user privacy."

The spokesperson said: "We expect organizations to be transparent with users about how their data is being used and only process personal data to the extent that it is necessary to achieve a specific purpose. Industry must consider data protection from the outset and rigorously assess and mitigate risks to peoples' rights and freedoms before bringing products to market."

Microsoft representatives did not immediately respond to a request for comment from Business Insider made outside normal working hours.

However, the company told the BBC that the Recall feature is an "optional experience" and that Microsoft is committed to privacy and security.

"Recall data is only stored locally and not accessed by Microsoft or anyone who does not have device access," Microsoft told the outlet.

The new feature has also raised eyebrows with privacy experts.

Kris Shrishak, an advisor on AI and privacy, told the BBC that the feature could be a "privacy nightmare."

"The mere fact that screenshots will be taken during use of the device could have a chilling effect on people," he said.

Several social media users also shared Shrishak's concerns.

Even Tesla CEO Elon Musk weighed in on the new feature, calling it a "'Black Mirror' episode" in an X post, adding that he planned to turn the feature off.

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Beatrice Nolan was a tech reporter on the business news team in the UK. She joined Insider in January 2022 as a fellow on Business Insider's careers desk. Beatrice covered tech and the future of work, with a focus on artificial intelligence. Some of her stories and early experiments with ChatGPT are widely cited. Beatrice has also discussed her work covering AI trends on panels and radio shows, including NPR.She was based in Business Insider's London office and graduated from the University of  York with a bachelor's degree in English.Featured Articles:Artists say AI image generators are copying their style to make thousands of new images — and it's completely out of their control.ChatGPT was a black swan eventFinland is the world's happiest country, but Finns say we're confusing happiness for something elseThe world is splitting between those who use ChatGPT to get better, smarter, richer — and everyone elseThis man used AI to write and illustrate a children's book in one weekend. He wasn't prepared for the backlash.ChatGPT has only been around for 2 months and is causing untold chaosTwo professors who say they caught students cheating on essays with ChatGPT explain why AI plagiarism can be hard to proveChatGPT wrote college application essays. Admissions professionals said they passed for essays written by students but wouldn't have a chance at any top colleges.College professors are considering creative ways to stop students from using AI to cheatChatGPT wrote my cover letters. Here's how recruiters responded.