Enterprise

Look At How IBM Is Trying To Pull The Rug Out From Salesforce.com

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Marc Benioff talking
Salesforce.com CEO Marc Benioff  Business Insider/TechCrunch Disrupt/screen capture

You will soon be swimming with apps that let you ask questions about your business and find answers, like magic.

IBM just launched a new cloud computing big data "analytics" tool that could be big competition for another new not-yet-announced Salesforce product that does the same thing.

On Friday, Salesforce.com CEO Marc Benioff leaked info over Twitter about the new "Analytics Cloud" product he plans to announce on Oct. 15 during the company's huge annual customer conference, Dreamforce, in San Francisco. 

That's when he'll tell the world about Salesforce.com's new "Analytics Cloud," according to the leak. It will likely be a product that takes the info stored about customers in Salesforce and lets you ask questions to find insights and make business predictions.

Now we know why he might have leaked it.

Because today, IBM told the world that it, too, is offering the same kind of big data analytics cloud, and that its cloud is using IBM's world-class language processing technology called Watson. That means that you'll be able to ask (as in type, not speech) in normal language questions about your business, and Watson will understand what you mean and offer answers.

You can ask things like: "What is driving my company's profit?" or "What drives people to put items in their cart?" It looks like this:

IBM Analytics Watson
YouTube/IBM

But wait, there's more for Salesforce to worry about.

IBM will let business users import their business data from wherever they keep it like spreadsheets, documents stored in Google Docs or Box, databases like Oracle or Teradata, IBM's own older-generation analysis tool Cognos, or even ... Salesforce.com.

And on top of that, IBM will be releasing all this for free, at least at first.

IBM said it will use the "freemium" business model, which generally means free to use in limited circumstances. IBM may limit this by the amount of data you can store for free or the number of questions you can ask or the number of user accounts you can have, or all of the above. It hasn't said when or how much it will charge.

We also don't know exactly what Benioff will announce on Oct. 15, including pricing, availability, and capabilities of Analytics Cloud, and if it can compete with the super-smart Watson. But Benioff wouldn't want his customers to rush off to Watson Analytics before they knew that he has something on tap for them, too.

Here's the full demo video on Watson Analytics.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.