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IBM CEO: Artificially intelligent computers will 'change who you are'

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IBM CEO Ginni Rometty
IBM CEO Ginni Rometty  Business Insider

IBM CEO Ginni Rometty has a pretty startling vision for the future.

She sees the day when every decision humans make —from what we eat to how businesses operate — are done in consultation with human-like computers. 

This won't just change your routines, she believes "It will change who you are," she told a crowd during a keynote speech at Consumer Electronics Show Wednesday night.

IBM is working on making such super intelligent, human-like machines (which IBM calls "cognitive computing").

"This is an era of systems you do not program. They understand, they reason and they learn," she explains.

The ultimate example she gave was IBM's Watson, the smart, talking computer that can learn, reason, analyze.

Watson is still best known for winning Jeopardy in 2011 but it has "come a long way since then," Rometty said to the crowd.

"At that time what Watson could do was question and answer (which he did beat everyone) and he had five technologies," she says. Today Watson does 32 different functions with expertise in 50 different areas.

IBM has since turned the Watson technology into a bunch of different cloud computing services, allowing developers to embed its smarts into their apps or their devices.

80,000 developers working with Watson

SoftBank Robot Pepper
SoftBank Robot Pepper does customer service jobs and is powered by Watson  SoftBank

So far, IBM has 80,000 developers in 36 countries who have put Watson into their apps or products, she said during the speech. IBM has another 500 Watson partners who provide additional offerings or services for Watson.

IBM continues to roll out more flavors of Watson, too, like a new Internet of Things-specific Watson unit and a health care-specific one. (Rometty believes that IBM will help usher in a new area of personalized, affordable health care, and that this will be one of her biggest legacies). 

Meanwhile, there's an increasingly long list of companies using Watson to create everything from Under Armor's new uber-personalized fitness app to a popular Japanese robot called "Pepper" doing the job of customer service rep at retail, banks, hotels and other places.

Still, she says, IBM has even bigger plans to make Watson more human.

"We're expanding Watson's senses, giving him things like sight. The first way he's learning sight is by reading medical images," she explains. 

She didn't mention giving Watson a sense of smell or taste, but he does already cook. There's a version called Chef Watson.

Explaining her vision for IBM and the future of humanity

IBM Outtthink crowd
Business Insider

Rometty has been under intense pressure from Wall Street throughout 2015 as she revamps IBM to become the company she envisions.

She's been selling off business units and reducing IBM's workforce (by selling units and through layoffs). Revenue has been in decline.

In the meantime, under her reign, she's been aggressively investing in Cognitive Computing and related businesses. She's plowed about $26 billion into it, IBM says, including more than 30 acquisitions of analytics related technologies.

Rometty says that her shift is already paying off. IBM's growth businesses were generating over $25 billion by the end of 2014 and "through the third-quarter of this year, they've grown 30%," she said at CES.

These units include analytics, computer security tech, cloud computing services and selling cloud computing technology for companies to install in their own private data centers (a traditional IBM business).

In the meantime, she's out to explain her vision of smart computers in our lives and changing who we are.

"I believe we will all reinvent ourselves. And you see a reinvented IBM emerging," she says, adding that she believes that IBM's smart computer technologies will reach millions "if not billions of individuals." 

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.