Finance

TD Bank Group's chief engineer and architect outlined what the bank is looking for in new tech hires

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TD Bank Group is staffing up with engineers who have cloud experience. TD Bank / Anthony Quintano
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The competition for tech talent that's raging across Wall Street is set to become even more intense this year.

This January, TD Bank Group announced plans to hire 2,000 technologists this year across Canada and the US to carry out the firm's cloud and data aspirations. The bank is hiring for a "cross-section" of engineering jobs that include data-science oriented roles focused on machine learning and AI, in addition to cybersecurity and DevOps, Licenia Rojas, TD's chief engineer and chief architect, told Insider.  

It's the latest bank to announce ambitious tech hiring plans, further tightening what is an already competitive market for talent.  

Licenia Rojas, senior vice president and chief engineer at TD
Licenia Rojas, senior vice president and chief engineer at TD.  TD

TD Bank Group's US consumer division ranked ninth in deposits nationally as of the fourth quarter, per FDIC data, and the bank counts some 25,000 employees in the US. 

On Monday, meanwhile, TD said it plans to buy Memphis-based First Horizon Bank for $13.4 billion, pending regulatory approval. The all-cash deal, which is expected to close in the summer of 2023, will vault the bank into position as the sixth-largest in the country by assets, it said. 

The 2022 hiring goal, meanwhile, represents a significant step up for TD, whose US operations are based in Cherry Hill, New Jersey. In 2021, the bank hired roughly 300 new staff across its technology division, according to a spokesperson.

Rojas, who joined the bank in July of last year after spending more than 23 years at American Express, outlined the type of candidates TD Bank Group is most interested in. 

Hiring across the cloud

TD's plan to hire 2,000 tech workers this year comes as it focuses on building on an existing cloud partnership agreement with Microsoft Azure and a new one with data architecture giant Databricks. 

Azure and Databricks will work with TD on building a data lake, or a centralized place to store data across the firm. 

TD's hiring approach, Rojas said, will reflect these new collaborations.

A key focus will be engineers with cloud experience, even if it's not specifically Azure or in a particular coding language, as they will understand cloud design principles. That includes building with resiliency and automation, as well as considering the broader technical ecosystem and full software-development life cycle when focusing on a specific coding task, Rojas added. 

Having familiarity with cloud tech also reveals a practical understanding around how financial firms think about data, infrastructure, and ultimately the customer experience.

"We want them to think in an agile way and think about how to simplify existing processes for customers," Rojas added. 

"When you think cloud native, in terms of engineering and architecture, they can transcend the different types of cloud because those are anchored principles. That's a design approach," she added. 

Showcasing an 'engineering mindset'

The interview process can vary depending on the level of experience, Rojas said. For a more senior-level hire, there may be four to six meetings that probe technical ability, leadership style, and how collaborative the candidate is with the team. 

For more junior hires, like those just out of university, the bank will be looking for aptitude and attitude, Rojas said, where showing off an openness to learn and curiosity is key. There's typically fewer interviews at the junior level, she added. 

The ideal candidate is curious, thoughtful about driving efficiencies, and makes decisions driven by data and analytics, Rojas said. That could look like asking questions around the business strategy and how that can influence how the technology is built, or considering how to collect feedback after creating a solution to understand how to improve it. 

"At the basis, it's good software engineering. At the end of it, it's really being focused on the experiences we're driving to our customers," Rojas said. 

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Carter was a reporter on the finance team at Insider covering Wall Street and investment banking. Previously, Carter wrote about fintechs and banking technology.Some of Carter's previous coverage includes a look at how Robinhood has used gamification to entice a new generation of mobile investors, a deep dive into the tech transformation shaping Truist, an inside view of JPMorgan Chase's Columbus, Ohio tech hub, and a breakdown of SoFi's plans to offer pre-IPO access for customers.He has a master's degree from Columbia Journalism School and is based in New York.
Bianca covered the intersection of finance and technology for Business Insider as a senior reporter, writing about the behind-the-scenes tech powering the country's largest financial firms. She is interested in all things cloud, data, AI and machine learning, crypto and blockchain, and cybersecurity.Her reporting has taken readers inside some of the biggest banks, hedge funds, private equity firms, and asset managers and their playbooks for spending billions every year on technology. When she's not covering finance giants, Bianca also brings readers to the bleeding edge of fintech innovation, frequently covering exciting and scrappy startups and the giant VC investors backing them. Selected works:Everything we know about how Wall Street is adopting AI, from Goldman Sachs to BlackstoneJamie Dimon says to quit if you don't like his RTO demands. Some of his tech workers might do just that.Here are 49 of the most promising fintech startups transforming how we bank, invest, and pay, according to 27 top investorsAI is fueling a culture clash inside hedge fundsInside AI's transformation of Wall Street, according to 35 insiders at banks, hedge funds, and asset managersThe secretive world of Wall Street technology is opening up like never beforeWall Street's top tech priority: building internal search engines