Retail

Chipotle is spending an astronomical amount of money on free burritos

Read in app
Moe Chipotle 17
Hollis Johnson/Business Insider

Chipotle is spending an astronomical amount of money on free food offers to get people back to its restaurants.

The company is expected to give away a total of $70 million in free burritos between February and May, assuming that the cost of a burrito is about $8. That's about 16% of the company's total sales last year.

Chipotle said Wednesday that it has already redeemed about 2.5 million mobile offers — or about $20 million in free burritos.

The company is also sending out 21 million direct-mail coupons for free food in the coming weeks, and executives expect about 30% of those offers — or roughly 6.3 million — to be redeemed.

That puts Chipotle on the hook for another $50.4 million in free food before May 15, when the mailed coupons expire.

If all the mailed coupons are redeemed — which is highly unlikely — that would be about $168 million in free food between February and May. 

Chipotle executives said Wednesday that the free food offers have been helping to drive traffic in the wake of two E. coli outbreaks that have sent the chain's sales plunging. 

"Free burritos — turns out it works," Chipotle CFO Jack Hartung said Wednesday. "It brings people into the restaurants."

Chipotle's same-store sales, or sales at restaurants open at least a year, fell 26.1% in February, following a 36.4% drop in January, the company said Tuesday.

Read next

Hayley Peterson
Hayley Peterson
Hayley Peterson is an Executive Editor who oversees coverage of the economy, tech, media, advertising, defense, careers, and more.She was previously a chief correspondent at Business Insider and wrote breaking news, analysis, and in-depth investigations on large consumer companies, with an emphasis on retailers including Amazon, Walmart, major grocery chains, and department stores.Hayley won recognition from the Society for Advancing Business Editing and Writing in 2018 for "defining the retail apocalypse" through her reporting on retail job losses, the decline of Sears, and the impact of store closings on bondholders.Prior to joining Business Insider in 2013, Hayley was a White House correspondent and embedded on the presidential 2012 campaign trail.