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How to send an invoice on eBay to remind your customers to pay you

FILE PHOTO: An eBay sign is seen at an office building in San Jose, California May 28, 2014. REUTERS/Beck Diefenbach/File Photo
To send an invoice on eBay, just go to your Seller's Hub. Reuters
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More often than not, eBay sellers and buyers both enjoy a smooth sales process. Once a customer has won an eBay auction (or jumped on the higher "Buy It Now" price), they tend to quickly pay for the item, and most sellers ship it out just as fast.

Sometimes, though, getting paid for your eBay sale can be more involved. As the company doesn't require automatic or immediate payment at the time of purchase, it's on the buyer to take the step of actually issuing payment. 

If a buyer doesn't send their payment within two days after they secure the purchase, sending an eBay invoice is a gentle way to remind the person to pay up.

Here's how to send an eBay invoice.

How to send an invoice on eBay

1. Go to eBay's homepage log in, and then hover over the "My eBay" link at the top right and select "Selling" from the dropdown menu.

selling
Select "Selling" from the "My eBay" tab.  Steven John/Business Insider

2. Hover over the "Orders" link under "Seller Hub" and then select "Awaiting payment."

Screen Shot 2019 11 11 at 8.37.40 AM
Your Seller Hub should look like this. Click "Awaiting payment" under the "Orders" menu.  Steven John/Business Insider

3. Click the words "Send Invoice" on the order in question.

4. On the next page, check that the shipping fee is correct, as well as the preferred shipping method, and add a note to the buyer if you wish, and then hit the "Send Invoice" button at the bottom of the screen.

send invoice ebay
Adding a message to your invoice could help coax the buyer into making a payment quickly. Once the details here are set, click "Send Invoice."  Steven John/Business Insider

And now, you wait for a response — ideally with an attached payment. 

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Steven John has been a freelance writer for more than a dozen years and has been a regular contributor to Business Insider since 2017. His work includes a focus on the tech world, covering companies including Apple, Microsoft, Meta, Google, and others. He also reviews restaurants, shares how-to cooking articles, and writes general interest pieces.Steven also writes for publications including Architectural Digest, The Daily Beast, Forbes, and more. In the past, he also wrote for New York Magazine, Mashed, U.S. News & World Report and other outlets. He runs his own outdoor lifestyle site, Dad Gear Review, and co-hosts the Fact Trekkers podcast with his son. He has had two novels published, Three A.M. and Outrider. He graduated from Emerson College with a degree in communications focused on filmmaking.He is an avid outdoorsman and can be frequently found in a kayak or on a mountain trail, often with his family along for the adventure.Expertise:Tech industryTech hardwareOutdoorsCookingRestaurantsDIYPopular articles:Microsoft: A history of the software giant co-founded by Bill Gates, its products and services, jobs, layoffs, and moreYouTube is a major entertainment force. Here's the platform's history, plus how to create a channel and upload videos.Inside the life and career of Bill Gates, the Microsoft co-founder, billionaire, and philanthropistTim Cook net worth: How the Apple leader earns and spends his moneyBecoming an Amazon seller is a simple process. Here's what's involved, plus how you make money and get paid.