Tech Reference

How to rotate the screen on a Samsung Galaxy S10 and troubleshoot your screen if it's not rotating

Galaxy S10
If your screen won't rotate on a Samsung Galaxy S10, you can test it through your Phone app. Henry Nicholls/Reuters
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Your Samsung Galaxy S10 knows when you are holding your phone horizontally (in "landscape mode") and can rotate the screen to make better use of the phone's orientation. 

Not every app supports this auto rotate feature, and it's hard to predict which apps rotate and which don't. The Google Play Store rotates, while the Samsung Galaxy Store does not, for example. 

But most apps that would seem to benefit from rotation, like web browsers and photo apps, do rotate automatically, as long as the Galaxy S10's Auto rotate feature is turned on. 

Check out the products mentioned in this article:

Samsung Galaxy S10 (From $599.99 at Best Buy)

How to rotate the screen on your Samsung Galaxy S10

If your phone is not rotating when you turn the phone sideways, make sure that it's enabled.

1. Swipe down from the top of the screen to display the Control Center. Swipe a second time to reveal all icons. 

2. Make sure that "Auto rotate" is enabled — the icon is blue and labeled "Auto rotate." If it's turned off, it will appear grey and will be labeled "Portrait."

How to rotate screen on Galaxy s10How to rotate screen on Galaxy s10
The "Auto rotate" button can be confusing to find since its name changes to "Portrait" when it's disabled.  Dave Johnson/Business Insider

How to test your auto rotation on the Galaxy S10

If the screen doesn't appear to be rotating automatically, test it in an app that you know supports auto rotation, like Chrome or Samsung Internet. 

Rotate the phone to horizontal and be sure not to touch the screen (it won't rotate while being touched). If it doesn't work, you can see if the phone's accelerometer is working properly.

1. Start the Phone app.

2. Dial "*#0*#" and you should see the Galaxy S10's diagnostic screen.

How to rotate screen on Galaxy s10
You can enter a code in the dialer to run a diagnostic on the phone's accelerometer.  Dave Johnson/Business Insider

3. Tap "Sensor."

How to rotate screen on Galaxy s10
Start the sensor test after entering the code.  Dave Johnson/Business Insider

4. In the Accelerometer Sensor section, tap "Image Test."

How to rotate screen on Galaxy s10
Tap "Image Test."  Dave Johnson/Business Insider

You can see if the accelerometer is working on this screen, but it's easier if you switch to the test image. 

1. Rotate the screen to see if the image rotates. If it does not, contact Samsung for support. 

2. To exit this test screen, double-tap the back button several times to return to the Phone app.

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Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.