Tech Reference

How to request a read receipt in Microsoft Outlook and know when someone has opened your email

Emailing on laptop and mobile device at coffee shop
You can request a read receipt in Outlook, but the emailing tool might not always work. NicoElNino/Shutterstock
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When you send someone an email, you don't know when it gets read. So if you don't get a reply, it's hard to tell if it was ever read at all. 

Outlook offers a "read receipt" tool to help you know when the recipient has opened your email. A read receipt is a brief automated reply that confirms for you that an email has been opened. 

How to request a read receipt in Outlook 1: There is also an option to request a delivery receipt, but that feature generally only works if you are using a Microsoft Exchange email account.

You can opt to request it with a single email, or if you want to use it all the time, you can force all outgoing emails to request a read receipt, so you don't need to do it by hand each time. 

While handy, it's far from foolproof. The recipient has the option to refuse to send the read receipt, and some email programs disregard read receipts entirely. Nonetheless, if you want to send an email with a read receipt, here are two ways to do it. 

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How to request a read receipt in Outlook for a single email

1. Launch Outlook and draft a new email message. 

2. Before you send the email, click "Options" at the top of the message window. 

3. Click the checkbox for "Request a Read Receipt." 

How to request a read receipt in Outlook 2
You can request a read receipt when you send an email, but there's no guarantee you will get a confirmation email.  Dave Johnson/Business Insider

4. Send the message. You will receive an automated email reply. 

How to request a read receipt in Outlook 1
This reply will inform you when the email was opened if the recipient allows it.  Dave Johnson/Business Insider

How to request a read receipt in Outlook for every email you send

1. In Outlook, click "File."

2. Then click "Options."

3. In the Outlook Options dialog box, click "Mail" in the navigation pane on the left.

4. In the "Tracking" section, find the section labeled "For all messages sent, request:" and then click the checkbox for "Read receipt confirming the recipient viewed the message."

How to request a read receipt in Outlook 3
If you prefer, you can turn on read receipts for all outgoing messages.  Dave Johnson/Business Insider

5. Click "OK" to save your changes. Now a read receipt will be requested automatically with every outgoing message.

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Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.