Tech Reference

How to clear your Gmail cache to fix issues and make the email client run more efficiently

Gmail on smartphone with Google dark background
Clearing your browser data in Gmail's settings will address your cache issues. Chesnot/Contributor/Getty Images
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Gmail stores a variety of files on your computer in a temporary cache. 

This permits your computer to run Gmail faster and more efficiently. It also lets you access your Gmail and draft messages offline without internet access if you've already enabled offline email in Gmail. 

If you use Gmail in any other browser, the steps to clear the cache are a little different. In Firefox, follow the steps to clear your cache in Firefox. If you use Gmail in Microsoft Edge, follow the steps to clear your cache in Edge

In Chrome, it's not necessary, but it's best to turn off Gmail's offline email feature if it's enabled. This way, additional cached files will not be saved to your computer as you work, and Gmail will delete its existing email cache when the feature is disabled. 

Once you've done this, you can clear your Gmail cache and delete all Gmail files from your computer in just a few clicks. 

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How to clear your Gmail cache using Chrome

 1. Open Gmail in Chrome. 

2. Click the Settings icon, shaped like a gear. 

3. Choose "See all settings."

4. At the top of the page, select "Offline."

5. If offline mail is enabled, clear the checkmark, and click "Save Changes." 

6. Your cached email should be deleted automatically, but continue with the following steps to be sure everything is removed. 

How to clear your Gmail cache 1
Turn off offline email in Gmail's settings to clear the email cache.  Dave Johnson/Business Insider

7. In Chrome, select the three-dot menu. 

8. Choose "More Tools."

9. Click "Clear browsing data."

10. In the Time range menu, choose "All time." 

11. Ensure "Cookies and other site data" as well as "Cached images and files" are checked.

How to clear your Gmail cache 2
Clear your browsing data to remove all Gmail files from your PC.  Dave Johnson/Business Insider

12. Choose "Clear data." 

13. In Chrome's address bar, type "chrome://settings/siteData" and press Enter. 

14. Scroll down until you find "mail.google.com" and select the trash can icon to delete it. 

How to clear your Gmail cache 3
The final step is to delete mail.google.com site data.  Dave Johnson/Business Insider

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Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider.