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How to cancel a PayPal payment if the receiver has not yet claimed it

Person using the paypal app on their phone
You can cancel a PayPal payment if the person on the other end hasn't claimed it yet. Shutterstock
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So you just sent a PayPal payment but realized the amount was wrong? Or you suddenly decided that any amount was wrong and you no longer wish to send that given party any money? You can cancel certain types of PayPal payments easily.

On the other hand, some PayPal payments can't be canceled and your only recourse would be to ask for a refund or to dispute the charge with the company itself, if that's warranted.

Assuming you have sent a payment that requires the receiver to actively claim it, you may be able to cancel that payment and keep your cash.

Why can't I cancel a payment on PayPal?

In order to be canceled, payments must be in Pending or Unclaimed status. Since most PayPal payments go through instantaneously, this is most likely why you are unable to cancel a payment on PayPal.

PayPal automatically refunds pending and unclaimed payments after 30 days, so action is not necessarily required on your part if you send the payment to a non-existent email address.

How to cancel a PayPal payment

1. Log into your PayPal account and click on the tab Activity at the top of the screen.

Screenshot of PayPal with the Activity button highlighted.
Not all PayPal payments can be canceled. Those made to confirmed email addresses, for example, may transfer to the recipient immediately.  Steven John/Insider

2. Scroll down to locate the payment you want to cancel.

3. Click the word Cancel.

4. Click the Cancel Payment button to confirm.

Screenshot of PayPal payment cancellation screen with the “Cancel Payment” button highlighted.
Money may take several days to reappear in your account after a cancellation.  Steven John/Insider

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Steven John has been a freelance writer for more than a dozen years and has been a regular contributor to Business Insider since 2017. His work includes a focus on the tech world, covering companies including Apple, Microsoft, Meta, Google, and others. He also reviews restaurants, shares how-to cooking articles, and writes general interest pieces.Steven also writes for publications including Architectural Digest, The Daily Beast, Forbes, and more. In the past, he also wrote for New York Magazine, Mashed, U.S. News & World Report and other outlets. He runs his own outdoor lifestyle site, Dad Gear Review, and co-hosts the Fact Trekkers podcast with his son. He has had two novels published, Three A.M. and Outrider. He graduated from Emerson College with a degree in communications focused on filmmaking.He is an avid outdoorsman and can be frequently found in a kayak or on a mountain trail, often with his family along for the adventure.Expertise:Tech industryTech hardwareOutdoorsCookingRestaurantsDIYPopular articles:Microsoft: A history of the software giant co-founded by Bill Gates, its products and services, jobs, layoffs, and moreYouTube is a major entertainment force. Here's the platform's history, plus how to create a channel and upload videos.Inside the life and career of Bill Gates, the Microsoft co-founder, billionaire, and philanthropistTim Cook net worth: How the Apple leader earns and spends his moneyBecoming an Amazon seller is a simple process. Here's what's involved, plus how you make money and get paid.