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Your Netflix password is an important tool for protecting your account. It keeps strangers from using your account, obviously, but it also helps safeguard your payment information.
2021-06-23
Experts agree that keeping a different password for every site you use — and making sure that password is complex — is the best way to keep your information secure.
With that in mind, here's how to change your Netflix password, even if you don't remember it.
How to change your Netflix password
The steps to change your Netflix password are the same on both computers and phones.
2. In the Membership and Billing section, click Change password.
Select the "Change password" option.
William Antonelli/Insider
3. On the Change Password page, enter your existing password and then the new one you want to change it to. There are no requirements for what your password has to contain — it just needs to be between six and 60 characters long.
4. Confirm the new password, and when you're done, click "Save."
You can choose to log out of every Netflix session when you change your password.
William Antonelli/Insider
How to change your Netflix password if you've forgotten it
If you want to change your password, you usually need to enter your current password to prove you really own the account. But if you've lost or forgotten your password, there's a workaround.
If you're currently logged into your account, follow the steps above to reach the Change Password page. Once there, click Forgot password? If you've been logged out of your account and can't remember the password, head to the login page and click or tap Need help?
You'll be given the option to reset your password via email or text message — you'll be sent a link where you can make a new password.
There are two basic ways to recover your Netflix password if you've forgotten it.
William Antonelli/Insider
If you don't remember which email address or phone number you connected to your Netflix account, you can enter the first and last name associated with the account, as well as the card number you use to pay for it.
Dave Johnson contributed to a previous version of this article.
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ExperienceWilliam joined Business Insider in 2019 to help found Tech Reference, a vertical dedicated to answering the internet’s most common questions about the gadgets they buy. In that role, he helped grow the vertical into a powerhouse that attracted over 20 million pageviews a month. He also wrote and edited one of Business Insider’s most successful stories: How to take a screenshot on Windows.William later became one of Business Insider's lead consumer tech reporters, writing roundups and reviews about gadgets ranging from smartphones to gaming PCs. He also established key industry contacts at brands like Apple, Google, Nintendo, and more. He’s also cited on the Wikipedia page for Among Us, an honor above all others.William’s work for Business Insider has included reviewing the best gaming laptops, publishing previews of new Nintendo games and consoles, and comparing Apple’s latest releases so readers know what’s worth their money. Across all assignments, he’s been praised for his depth of knowledge and research skills.In addition to his work at Business Insider, William’s writing has appeared in outlets like The Guardian, Polygon, Thomson Reuters’ Context, and more. He's also a regular guest on TV stations like CBS and NBC, where he provides expert analysis on AI, consumer tech, and Silicon Valley moguls.Why you can trust WilliamWilliam believes the goal of journalism should be to tell the truth, not sell products. In his reviews, William never hesitates to call out a product’s flaws, but he also has no issue complimenting features that genuinely add value.When reviewing a product, William doesn’t test it in a vacuum. He tries to incorporate each product into his daily routine to get a better sense of how it’ll work for the everyday user. And when writing, he focuses on reader comprehension. He’s talented at explaining complicated concepts in ways that all readers can understand, without losing depth or nuance — or his distinctively engaging voice.Expertise
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Disinformation
EducationWilliam graduated from the State University of New York at Geneseo in 2018. There, he studied English, communications, and adolescent education, alongside reporting news for the university’s radio and TV stations.Outside workWhen he’s not reporting, you can usually find William biking through Central Park, playing video games, or at home listening to music and writing fanfiction. He’s also a co-manager of the New York Mandolin Ensemble, one of NYC’s premier string orchestras.You can contact him at w.antonelli322@gmail.com, visit his official website atwilliamantonelli.com, or follow him on Twitter @DubsRewatcher and BlueSky @wantonelli.bsky.social.
