Tech

I love Google's new Pixelbook Go, but it's a baffling $850 device that no one should buy

Google Pixelbook
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In almost every respect, the $850 Pixelbook Go is a perfect solution for anyone who wants a secondary, portable, use-anywhere internet-browsing laptop that complements a larger, more powerful computer.

I have to compete with my wife for Pixelbook Go time on the living room couch or in the kitchen. I'll try the excuse that I need to use it to review it, but she doesn't care. 

"Don't you have a bunch of other laptops in the house?" she'll ask me. Yes, there are about five other laptops I could use. But I want that one. The Pixelbook Go.

And yet, never have I loved a device so much but recommended so little.

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The Pixelbook Go is a lightweight, compact internet machine with great battery life that does whatever I need to do at home or while traveling.

Google Pixelbook
Hollis Johnson/Business Insider

At home, the Pixelbook competes with a series of top-of-the-line laptops from Apple, Dell, Microsoft, and Lenovo. These laptops range from 13 to 15 inches, and they're all powerful machines that should make the Pixelbook Go tremble in its humility. 

And yet, the Pixelbook Go has become the go-to device at home for both me and my wife when we're done with work and want to use the internet on the couch, in bed, or in the kitchen. The only reason I'd use my big, powerful laptop after work is because my wife is using the Pixelbook Go. And she won't let go of it. 

Compared to the other laptops in the house, the Pixelbook feels less fragile, more compact, more portable, and even more usable for simple web browsing. It's the perfect secondary device to a larger, powerful computer you might have at home or at work. 

In fact, I'll be bringing the Pixelbook Go with me on an upcoming vacation instead of one the Windows 10 laptops I have lying around the house. I won't need anything more.

The Pixelbook Go's keyboard, touchpad, screen, and speakers make it a joy to use, too.

Google Pixelbook
Hollis Johnson/Business Insider

Typing this review on the Pixelbook Go is a comfortable, satisfying experience. If laptop makers don't all adopt IBM/Lenovo's legendary laptop keyboards, they should emulate the Pixelbook Go's.

When I'm not writing a review, the Pixelbook Go has become our Netflix viewing device at the kitchen table. The model I'm using has a nice 1080p resolution screen that's totally sufficient for casual video watching, and the speakers actually sound quite good and loud. 

It's a shame that Google didn't keep the original Pixelbook's 360-degree rotating display,.

Google Pixelbook
Hollis Johnson/Business Insider

One of the things we liked about the original Pixelbook was its 360-degree rotating display. Combined with its touchscreen, the Pixelbook became a pretty decent hands-free tablet that could prop itself up by using the keyboard as a stand.

Unfortunately, that feature didn't make it to the Pixelbook Go.

None of the Pixelbook Go's pros and cons matter, because you shouldn't buy this thing anyway.

Google Pixelbook
Hollis Johnson/Business Insider

This is where the Pixelbook is so baffling. 

It costs the same as a very good Windows 10 laptop (and a little less than a very good MacBook Air) than runs a huge variety of apps and software. Meanwhile, all the Pixelbook Go does is run the Chrome web browser. 

That's actually all I really want the Pixelbook Go to do. Run Chrome and be my compact, lightweight little secondary internet-browsing machine I can easily carry and use everywhere around the house. But for $850? Based on value, I can't recommend it. 

To be clear, it's not because the specs are bad. It's because all it really does is run the Chrome web browser. It does runs Android apps, which gives it some extra Android tablet-like versatility. But if a tablet is what you want, you're often better off with an iPad.

And that's what I'd recommend instead if you want a secondary internet device that runs a bunch of apps — a $330 to $430 iPad with a little set aside for a keyboard case that props it up. Not an $850 wannabe laptop that exclusively runs Chrome and pretends to be an Android tablet. 

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Antonio Villas-Boas was a consumer tech expert with over a decade of experience testing and reviewing smartphones, tablets, computers, smartwatches, and phone carriers.ExperienceAntonio joined the Business Insider team in 2015 as a tech reporter on the news desk and moved to the service journalism team in 2020. During his time as Business Insider’s senior tech reporter, Antonio developed industry-leading battery-life tests for smartphones and tablets, and covered and reviewed hundreds (if not thousands) of products from major brands like Apple, Google, Samsung, and OnePlus since as far back as Samsung’s Galaxy S6, the original Apple Watch, and the very first Google Pixel. This decade-plus of experience has given him tremendous insights into what consumer tech truly stands the test of time and what will be irrelevant in just a few years' time (RIP The Pebble).Antonio is also an experienced deal hunter, surfacing the best discounts on phones, laptops, and smartwatches for readers during sale events like Prime Day, Black Friday, and Cyber Monday. Previously, Antonio was a consumer-electronics analyst at PCMag and ran his own blog. Why you can trust AntonioAntonio approaches all his reviews not only as a tech expert but as a consumer himself. He reads every word of fine print in the phone carrier plans he reviews, and is deeply skeptical of deals that promise you the latest iPhone model for free. (Spoiler: it might be “free,” but you could be stuck with it for three years.)He largely recommends less expensive and small-scale fixes to upgrade your existing tech before considering buying the latest and flashiest in new tech. Antonio believes his role as the go-to “tech guy” for his family and friends extends to his readers as well; he only recommends products that have stood up to the testing process.Scripps News, NewsNation, Fox 5 DC, NBC LX, and Rich DeMuro’s “Rich On Tech” radio show have requested his commentary and expertise. ExpertiseHis expertise includes:
  • Phones, including the iPhone, Google Pixel, and Samsung Galaxy models
  • Phone accessories, including charging cables, phone cases, and protection plans
  • Smartwatches, including the Apple Watch, Galaxy Watch, Pixel Watch
  • Mobile carrier plans, including major carriers and MVNOs
  • Tablets, including iPads and Galaxy Tabs
  • Laptops and computers, including MacBooks and Windows models
  • Computer accessories, including mice, keyboards, and monitors
EducationAntonio graduated from Colgate University in 2009 with a bachelor's degree in history.Outside of workBesides testing tech products, Antonio is also a full time dad to two young kids. His ideal day would be spent on a lake in the Adirondacks.Learn more about how our team of experts tests and reviews products at Insider here.Learn more about how we test tech and electronics.