Tech

Leaked Google internal survey shows employees are increasingly dissatisfied with their compensation

Sundar Pichai, CEO of Google and Alphabet, speaks on artificial intelligence during a Bruegel think tank conference in Brussels, Belgium January 20, 2020.
Sundar Pichai, CEO of Google and Alphabet REUTERS/Yves Herman/File Photo
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Google employees are getting increasingly dissatisfied with their compensation, according to an internal culture survey viewed by Insider.

Google has issued the results of its annual employee survey called Googlegeist, and compensation is one area where staffers are most unhappy.

The results, which were shared across the company by CEO Sundar Pichai on Wednesday, revealed employees felt better about wellbeing and Google's work to make its products more inclusive. However, there was a year-on-year decline in how Googlers felt about how they were being paid, and how their compensation compared to rival companies. Still, a majority responded positively to questions about their compensation.

53% of Googlers responded favorably that their total compensation is competitive compared to that of similar jobs at other companies, down from 63% last year. Meanwhile, 27% responded unfavorably, up from 18% last year. 20% of Googlers were neutral.

In addition, 60% of Googlers responded favorably that their total compensation is "fair and equitable," down from 66% last year. 19% responded unfavorably, up from 14% last year. 21% were neutral. 

For a consecutive year, more than half of Googlers responded either negatively or neutrally to a question about whether their work is slowed by unnecessary hierarchy or bureaucracy. Just 46% responded positively.

Many responses showed positive changes at the company. More Googlers said their well-being had improved, as 62% of Googlers responded favorably that they could detach work from non-work time, up from 57% last year.

"The numbers speak for themselves," said one Google engineer based in California, who spoke to Insider on the condition of anonymity because they were unauthorized to speak to the press. "I think everyone's feeling better after working from home for so long. But the changes to the comp plans have been pretty divisive, so I'm not surprised there's been a bit of a swing." 

Google's spokesperson did not respond to a request for comment.

Most Googlers are still working remotely, but the company has called employees back to offices and expects most staffers to be in the office at least three days a week starting April 4. Employees who opt to work remote may face pay cuts of up to 25% depending on their location. The issue has caused consternation among some employees, including those working in the Raleigh-Durham area of North Carolina, where employees recently protested the new wage policy.

Two years into the COVID-19 pandemic has shifted the labor market dramatically, and tech companies have had to respond in order to attract and retain talent. As tech firms split on their approach to remote work, companies offering more flexible policies have proven more attractive to some workers.

Compensation has also been a top concern at other big tech companies. Amazon recently doubled its base salary after employees cited compensation as a top reason they were looking to leave the company. Moreover, ongoing talent wars, especially from cryptocurrency and Web3 companies willing to pay top dollar for talent with big tech experience, have given tech workers more leverage in landing higher salaries.

Last year, Google changed its equity structure for news hires, letting employees cash in more of their equity awards sooner.

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Rosalie Chan
Rosalie Chan is a senior editor for Business Insider's tech team. Previously, she covered cloud computing and enterprise tech, reporting on companies like Google Cloud, Amazon Web Services, Microsoft, Intel, Alibaba Cloud, Atlassian, GitHub, VMware, Broadcom, and more. She has written extensively on topics including cloud computing, developer companies, open source, and sexism and sexual harassment in the tech industry. She has received the San Francisco Press Club award for continuing coverage for her reporting on sexism and sexual harassment in Silicon Slopes and the Excellence in Business / Consumer / Tech Reporting award from the Asian American Journalists Association for her investigation into the coding boot camp Holberton School. Most recently, she was an editor on the Business Insider investigative package, The True Cost of Data Centers, which received a George Polk Award and an honorable mention from SABEW.Rosalie joined Business Insider after working as a software engineer and freelance journalist. She studied journalism, computer science, and technology and business law at Northwestern University. Her work has previously appeared in TIME, the Huffington Post, VICE, Pacific Standard, Inverse, Chicago magazine, the Chicago Reporter, and more. She's based in San Francisco.
Martin Coulter was a technology reporter based in London.  He primarily covered Google, as well as Europe's buzziest tech startups, with a focus on artificial intelligence and cybersecurity.   Martin also reported on other parts of the technology industry including venture capital, disinformation, and regulation. He was also previously a technology reporter at the Financial Times.  DeepMind's cofounder was placed on leave after employees complained about bullying and humiliation for years. Then Google made him a VP. DeepMind's protein-folding breakthrough triggers fierce debate among skeptical scientists: 'Until they share their code, nobody in the field cares' An ex-Uber exec whose new freight startup is backed by Jeff Bezos and Eric Schmidt has been accused of fraud in a California lawsuit Inside Dominic Cummings' wild scheme to build a British Google via a no-deal Brexit: 'It's a bit of a simplistic way of thinking about technology'
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Hugh Langley
Hugh is a senior correspondent at Business Insider where he writes about Google, tech, and wealth. His work has been cited by The New York Times, Bloomberg, Reuters, The Wall Street Journal, and other outlets.Get an alert whenever I publish a story.Got a tip? You can reach him using the secure messaging app Signal (hughlangley.01) or email (hlangley@jkmperu.com). We can keep sources anonymous.