Enterprise

Google's Enterprise Chief: We're Going To Grab 90% Of Office Users Away From Microsoft

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Google Amit Singh

There's a big, fat growth market staring Google in the face and it looks like the search-engine giant is finally ready to grab it: enterprise software.

"Our goal is to get to the 90 percent of users who don’t need to have the most advanced features of Office," Amit Singh, a Google VP and head of its Enterprise unit told AllThingsD's Arik Hesseldahl, in a Q&A.

Google generates about $1 billion from five businesses that sell products and services to the enterprise. That's almost a rounding error for Google. 96% of its revenue come from ads, so its enterprise products account for a mere 4%.

But Google ramped up its enterprise business in several ways this year. It launched a full-on "infrastructure-as-a-service" cloud, Compute Engine, that competes head on with Amazon Web Services and Microsoft Azure. It introduced Drive, which let's Google App users store any type of document in the cloud. It eliminated the free version of its Google Apps, and is now charging companies with 10 employees or less. It launched the next-generation of Chromebooks and introduced its first ever PC-like device for businesses, the Chromebox.

All of this meant that Google gained credibility with enterprises and that let Google win deals with companies like Roche, BBVA, Dillards, Kohl’s and Office Depot.

That's significant. Until recently, Google wasn't prepared to take on really big companies. It couldn't deal with a major, multi-month bid process, Toyota's top IT guy told Business Insider. Before Toyota signed a huge deal for Microsoft's Office 365 cloud, Toyota had asked Google to bid but Google backed out.

That changed in 2012, Singh says, "This was the year where we broke the barrier and got large-scale customer adoption."

Now, Singh is aiming for total domination of the Office software market. "We know the gaps between our features and theirs. We’re improving them week by week. We’re going to get to the 90 percent."

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.