Tech

The reviews are in for Microsoft's first laptop and it's looking good

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microsoft surface book
Microsoft

Reviews for the Surface Book, Microsoft's first laptop, started emerging on Wednesday.

For those who don't know, the Surface Book is an important piece of hardware, as it's the first laptop that was fully made by Microsoft, which normally makes the software and operating system for computers to run.

Microsoft will be pleased that its first ever laptop is receiving very good reviews. 

Pros

The Surface Book has a unique display with a 3:2 aspect ratio that makes it appear taller than screens you'll usually find on laptops, which tend to have a 16:9 aspect ratio. The Verge's Tom Warren found it odd at first, but learned to love it because the tall screen is great for browsing the web. It makes sense since most of us browse the web vertically.

Wired's David Pierce says the Surface Book's screen is "gorgeous" with "absurd viewing angles," meaning you can see what's on the screen at pretty much any angle you're looking at it. 

You can also detach the Surface Book's screen from the keyboard to use it like a tablet, much like you would with the Surface tablets. That means it has a touch screen, which Apple's equivalent MacBook Air or MacBook Pros can't do. Reviews are generally positive, with Ars Technica's Peter Bright remarking that it "seems to be very secure" compared to other hybrid computers.

surface book detachable
Microsoft

Performance-wise, the Surface Book seems to have impressed. PCMag's Joel Santo Domingo remarked that its performance "rivals that of our top ultraportable laptop, the Apple MacBook Pro," and that Windows rivals "like the Lenovo ThinkPad Helix 2nd Gen and the Toshiba Portege Z20t-B2112 cost one or two hundred dollars more, but lack the versatility of the Surface Book and don't match it on performance or battery life."

The trackpad and keyboard seem to be the most ubiquitously praised aspects is the Surface Book's keyboard and trackpad. Almost every review praises the keyboard and trackpad, with many saying that its the best trackpad you can find on a Windows laptop. The Verge's Tom Warren compares it to the MacBook Pro's trackpad, which is good news for the Surface Book, as it's excellent.

microsoft surface book
Microsoft

Cons

The only negative remarks about the trackpad came from Gizmodo's Mario Aguilar, who claims the Surface Book's trackpad is "jumpy, and often too sensitive or not sensitive enough." 

Most reviews aren't appreciative of the gap between the keyboard and display around the Surface Book's hinge. PCMag's Joel Santo-Domingo said the "hinge doesn't lie flat when closed, so you may have trouble stuffing the system into a crowded laptop bag." Ars Technica's Peter Bright shared a similar concern that, since the hinge is a pressure point, "it may make the Surface Book more susceptible to damage by being crushed."

surface book closed smaller
Microsoft

The ubiquitous negative remark is the Surface Book's price. Every reviewer said it was pricey starting at $1499.

However, the general tone of each review was that the Surface Book is pricey because it's good. "You'll pay dearly for such a machine, of course, but that will be true of any halo product," said Engadget's Dana Wollman.

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Antonio Villas-Boas was a consumer tech expert with over a decade of experience testing and reviewing smartphones, tablets, computers, smartwatches, and phone carriers.ExperienceAntonio joined the Business Insider team in 2015 as a tech reporter on the news desk and moved to the service journalism team in 2020. During his time as Business Insider’s senior tech reporter, Antonio developed industry-leading battery-life tests for smartphones and tablets, and covered and reviewed hundreds (if not thousands) of products from major brands like Apple, Google, Samsung, and OnePlus since as far back as Samsung’s Galaxy S6, the original Apple Watch, and the very first Google Pixel. This decade-plus of experience has given him tremendous insights into what consumer tech truly stands the test of time and what will be irrelevant in just a few years' time (RIP The Pebble).Antonio is also an experienced deal hunter, surfacing the best discounts on phones, laptops, and smartwatches for readers during sale events like Prime Day, Black Friday, and Cyber Monday. Previously, Antonio was a consumer-electronics analyst at PCMag and ran his own blog. Why you can trust AntonioAntonio approaches all his reviews not only as a tech expert but as a consumer himself. He reads every word of fine print in the phone carrier plans he reviews, and is deeply skeptical of deals that promise you the latest iPhone model for free. (Spoiler: it might be “free,” but you could be stuck with it for three years.)He largely recommends less expensive and small-scale fixes to upgrade your existing tech before considering buying the latest and flashiest in new tech. Antonio believes his role as the go-to “tech guy” for his family and friends extends to his readers as well; he only recommends products that have stood up to the testing process.Scripps News, NewsNation, Fox 5 DC, NBC LX, and Rich DeMuro’s “Rich On Tech” radio show have requested his commentary and expertise. ExpertiseHis expertise includes:
  • Phones, including the iPhone, Google Pixel, and Samsung Galaxy models
  • Phone accessories, including charging cables, phone cases, and protection plans
  • Smartwatches, including the Apple Watch, Galaxy Watch, Pixel Watch
  • Mobile carrier plans, including major carriers and MVNOs
  • Tablets, including iPads and Galaxy Tabs
  • Laptops and computers, including MacBooks and Windows models
  • Computer accessories, including mice, keyboards, and monitors
EducationAntonio graduated from Colgate University in 2009 with a bachelor's degree in history.Outside of workBesides testing tech products, Antonio is also a full time dad to two young kids. His ideal day would be spent on a lake in the Adirondacks.Learn more about how our team of experts tests and reviews products at Insider here.Learn more about how we test tech and electronics.