Tech

Facebook is banning ads that promise to cure the coronavirus

Facebook Chairman and CEO Mark Zuckerberg attends the annual Munich Security Conference in Germany, February 15, 2020. REUTERS/Andreas Gebert
Facebook CEO Mark Zuckerberg. Reuters
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Facebook is tightening up its rules on ads that reference the novel coronavirus, in an attempt to curtail misinformation and fearmongering about the outbreak.

The social network will now ban ads that mention it if they promise to cure or prevent the virus, or attempt to "create a sense of urgency" about it.

In a statement, a spokesperson told Business Insider: "We recently implemented a policy to prohibit ads that refer to the coronavirus and create a sense of urgency, like implying a limited supply, or guaranteeing a cure or prevention. We also have policies for surfaces like Marketplace that prohibit similar behavior."

Facebook, like other tech platforms, is currently grappling with a surge of panicked conversation and sometimes outright misinformation about COVID-19, which has sickened more than 79,000 people globally and killed more than 2,600 over the last few months.

Facebook utilises fact-checkers to check dubious claims and subsequently suppress them in its newsfeed, and in late January announced it was taking the additional step of outright removing false information about the outbreak "that have been flagged by leading global health organizations and local health authorities that could cause harm to people who believe them."

Meanwhile, Facebook users are turning to groups on the social network to buy and sell medical face masks in bulk — something that risks hindering medical professionals' ability to combat the outbreak.

Other tech companies are also experiencing a surge of unwelcome activity around the outbreak. On Tuesday, Wired reported that some third-party sellers on Amazon have been attempting to price-gouge customers looking for masks, jacking up their prices to many times what they would normally retail for.

Do you work at Facebook? Got a tip? Contact this reporter using a nonwork device via encrypted messaging app Signal (+1 650-636-6268), encrypted email (robaeprice@protonmail.com), standard email (rprice@jkmperu.com), Telegram/Wickr/WeChat (robaeprice) or Twitter DM (@robaeprice). PR pitches by standard email only, please.

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Rob Price was a senior correspondent at Business Insider, based in San Francisco. He wrote investigations and long-form features about platforms, people, and power in Silicon Valley.His stories variously led to attorney general investigations, large-scale internal reviews at major tech companies, high-profile personnel departures, citation by state and federal lawmakers, and the closure of a well-funded startup. His 2022 story on the Bitfinex hack is being adapted into a feature film, and in 2024 he received an SPJ NorCal Excellence in Journalism award for his reporting on AI and relationships.Rob's scoops and exclusive stories were cited by The New York Times, Bloomberg, the BBC, Associated Press, Reuters, CNBC, Politico, The Guardian, Axios, and many other national and international publications. His writing has also been published in or syndicated by The Washington Post, The Independent, Vice, Slate, and elsewhere, and he appeared on CNN, the BBC, CBS, Reuters, ABC Australia, and other broadcast media to discuss technology, business, and culture.He worked for Business Insider from 2015 to 2025. Prior to joining the features team, Rob covered Facebook and Silicon Valley, and before that wrote about tech business, policy, and the gig economy in London. Between September and October 2019, he was acting executive editor for Business Insider's UK bureau. He also sat on the board of directors for the San Francisco Press Club, the leading non-profit media advocacy group in the Bay Area, and was a volunteer crew member at the Marine Mammal Center, the world's largest animal hospital for marine mammals. You can contact Rob Price via email at robaeprice@gmail.com, or +1 650-636-6268 (Signal / WhatsApp / Cell). Selected stories:— They spoke out against their employer. Then they were hit with trade secrets suits. The rise of 'shadow stand-ins'App, Lover, Muse: Inside a 47-year-old Minnesota man's three-year relationship with an AI chatbotDeel Speed: The inside story of a $12 billion HR startup's breakneck growthPrivate islands, flying cars, and psychedelic parties: Inside the wild post-Google lives of Larry Page and Sergey Brin'I want your Instagram account': First came the threatening texts, followed by the SWAT teams. Then someone wound up dead.Inside Iconiq: How Mark Zuckerberg's banker built a secret Silicon Valley empire and made billionsGaia was a wildly popular yoga brand. Now it's a publicly traded Netflix rival pushing conspiracy theories while employees fear the CEO is invading their dreamsA drunken late-night assault allegation has roiled the secretive world of Mark Zuckerberg's private family office. Personal aides are speaking out about claims that household staff endured sexual harassment and racism from their colleagues.