Tech

Laid-off Twitter workers have been forced to drop their class-action lawsuit demanding more severance pay

Elon Musk
Five laid-off Twitter workers have been forced to drop their class-action lawsuit against the company. Carina Johansen/Getty Images
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Five laid-off Twitter workers have been forced to drop their class-action lawsuit against the company and have been ordered by a judge to file individual claims for arbitration instead.

US District Judge James Donato ruled in Twitter's favor in an order on Friday, saying that the former workers had signed arbitration agreements as part of their employment contracts with Twitter, which said they would bring legal disputes against the company in arbitration rather than in court and included a class-action waiver.

"Twitter provided signed copies of the agreements, and they are all clear and straightforward," Donato wrote in the order.

Since Elon Musk took ownership of the company in late October, Twitter has laid off thousands of workers. Musk has said that these former employees would get three months of severance pay and the lawsuit says that Twitter repeatedly told its staff prior to the acquisition that even under the billionaire's control they would still get separation packages at least as good as those previously promised by the company, which included two months of severance pay.

But many laid-off staff haven't been given this, instead being offered just one month of severance pay. The class-action lawsuit accused Twitter of breach of contract, claiming that it should give laid-off employees their promised two months' severance pay alongside the two months' non-working pay they have already received under Twitter's efforts to avoid violating the WARN Act, which requires that companies give notice of mass layoffs.

The dispute-resolution agreements, provided to the workers alongside their employment contracts, state that disputes including ones related to termination must be "resolved only by an arbitrator through final and binding arbitration and not by way of court or jury trial."

"You and the company agree to bring any dispute in arbitration on an individual basis only, and not on a class, collective, or private attorney general representative action basis," the agreements add.

The dispute-resolution agreements note that "arbitration is not a mandatory condition of employee's employment at the company" and say that workers can sign a separate form to opt out. However, copies of the dispute-resolution agreements — dating between 2017 and 2021 — show that they were signed by the five plaintiffs, and Donato further stated that "plaintiffs did not opt out."

Donato said that the five initial plaintiffs who filed their complaint on November 3 "are ordered to arbitration on an individual basis."

The three further plaintiffs who joined the amended complaint on December 9 said they hadn't signed the arbitration agreement, Donato said, adding that they therefore weren't affected by Friday's motion and that he would decide at a later time what to do with their complaints.

Shannon Liss-Riordan, the attorney representing the laid-off Twitter workers, told Insider that she had anticipated the ruling. "We also have plaintiffs in the lawsuits already who opted out of arbitration, so those cases will continue as class actions in court, but only employees who opted out of arbitration may be class members covered by the cases," she said.

Liss-Riordan added that she had already filed 500 individual arbitration demands, with more to come. "Mass arbitrations are incredibly costly for companies to defend and many employers have found themselves sorry about what they wished for when they insisted that employees would have to pursue their claims one by one," she said.

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Grace Dean was a business reporter at Business Insider's London office between August 2020 and August 2024.Her work focused on the restaurant industry, fast-food giants, retail trends, and the labor market. She also wrote about Google's work culture, gender equality in Iceland, layoffs at Calibrate, and truck drivers' experiences on the road.Prior to joining Business Insider, Grace studied German & Business at Newcastle University and spent a year as the Editor-in-Chief of its student newspaper the Courier.Here are some examples of her coverage:Women in Iceland want you to know it's not a gender equality utopiaFast food feels more expensive than ever before. Here's why.Calibrate's CEO announced layoffs affecting over 150 staff on a Zoom call. Minutes later, their company laptops were wiped.Starbucks workers say customers got ruder during the pandemicBritain's charity stores are going upmarketThe no-frills tactics that help make Aldi so cheapPrivate cleaning companies are turning down business because of staff shortages