Tech

Duolingo lays off workers as it leans on AI tools to carry out more tasks

Hand holding phone with Duolingo home screen.
AI-powered tools have been shown to boost workers' productivity with certain tasks. NurPhoto
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Duolingo is laying off 10% of its contractors after implementing AI to carry out certain tasks.

In a statement shared with Bloomberg, a spokesperson for the educational tech company said: "We just no longer need as many people to do the type of work some of these contractors were doing. Part of that could be attributed to AI."

The representative added that the job cuts weren't a "straight replacement" of workers with AI, and no full-time employees were affected by the reductions.

Representatives for Duolingo did not immediately respond to Business Insider's request for comment, made outside normal working hours.

Duolingo's CEO, Luis von Ahn, has been enthusiastic about AI's potential. In an interview with The New Yorker, von Ahn said he believes the tech has the potential to make computers better teachers than humans.

AI-powered tools have been shown to boost workers' productivity for certain tasks, opening up opportunities for company cost-saving.

However, some workers are concerned the tech could potentially replace them entirely. Some freelance writers, for example, say they are already losing out on work to ChatGPT-like tools.

Fears about generative AI ushering in large-scale job losses are increasing as more companies implement the technology into everyday business operations. Several companies, including the Swedish fintech Klarna, have frozen hiring because of AI-powered tools such as ChatGPT.

Last month, Klarna's CEO, Sebastian Siemiatkowski, told The Telegraph that AI was "a threat to a lot of jobs" across the economy.

He said while he had no plans to lay off workers, natural attrition meant the company would shrink over time, and AI would pick up the slack from lost staffers.

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Beatrice Nolan was a tech reporter on the business news team in the UK. She joined Insider in January 2022 as a fellow on Business Insider's careers desk. Beatrice covered tech and the future of work, with a focus on artificial intelligence. Some of her stories and early experiments with ChatGPT are widely cited. Beatrice has also discussed her work covering AI trends on panels and radio shows, including NPR.She was based in Business Insider's London office and graduated from the University of  York with a bachelor's degree in English.Featured Articles:Artists say AI image generators are copying their style to make thousands of new images — and it's completely out of their control.ChatGPT was a black swan eventFinland is the world's happiest country, but Finns say we're confusing happiness for something elseThe world is splitting between those who use ChatGPT to get better, smarter, richer — and everyone elseThis man used AI to write and illustrate a children's book in one weekend. He wasn't prepared for the backlash.ChatGPT has only been around for 2 months and is causing untold chaosTwo professors who say they caught students cheating on essays with ChatGPT explain why AI plagiarism can be hard to proveChatGPT wrote college application essays. Admissions professionals said they passed for essays written by students but wouldn't have a chance at any top colleges.College professors are considering creative ways to stop students from using AI to cheatChatGPT wrote my cover letters. Here's how recruiters responded.