Healthcare

The DEA is alleging Truepill, Cerebral's former pharmacy partner, broke the law in filling prescriptions for highly regulated drugs

Sid Viswanathan, the CEO of Truepill.
Truepill CEO Sid Viswanathan. Truepill
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The US Drug Enforcement Administration just put Truepill on notice that it may revoke its ability to fill controlled substances, citing allegations that the online pharmacy startup unlawfully dispensed stimulants used to treat ADHD, including Adderall. 

The Order to Show Cause requires that Truepill show evidence to justify its prescribing practices for controlled substances, which are highly regulated drugs. If the evidence isn't convincing, the pharmacy startup could have its DEA license revoked, which would leave the company unable to fill prescriptions for controlled substances.

It's the first public signal that the DEA is paying attention to the rise of companies profiting from online prescriptions for controlled substances.

Truepill filled controlled medications for multiple online mental-health startups that faced scrutiny for providing easy access to such drugs, including Cerebral. Truepill also created its own ADHD medication startup, called Ahead, before shutting it down in June 2022.

Truepill and Cerebral didn't immediately respond to requests for comment.

DEA alleges that stimulants were unlawfully dispensed

In a December 15 press release, the DEA alleges Truepill filled more than 72,000 controlled substance prescriptions, many of which were for stimulants, between September 2020 and September 2022. 

In "numerous instances," the startup dispensed prescriptions that weren't issued for a legitimate medical purpose, the DEA alleges. The DEA said an investigation also found that Truepill filled prescriptions that exceeded the 90-day supply limits, or that were written by prescribers who lacked licenses in the relevant states.

Several pharmacies including Truepill and CVS moved to cease dispensing controlled-substance prescriptions from Cerebral, the mental-health startup under several federal investigations, in May. 

Larry Cote, a former lawyer for the DEA who now advises healthcare companies on DEA compliance, told Insider that Truepill would have 30 days to respond to the order and could request a hearing before an administrative law judge. That judge will issue a recommended decision, and then the DEA administrator will issue a final order, which Truepill could appeal to federal court.

The entire process could take two years or more, Cote, who is not involved in the investigation or Truepill, said.

Cote said it's unusual for the DEA to issue press releases when it serves orders like this one, so it's clear the agency wants to send a message. The DEA has been vocal over the past few years that the abuse of amphetamines could be the next big prescription-drug abuse epidemic, he said. 

Online pharmacies under scrutiny

The DEA's December order is a sign that the agency isn't just focused on the providers behind the risky prescriptions, but also the pharmacies that issued them.

"DEA will relentlessly pursue companies and pharmacies that seek to profit from unlawfully dispensing powerful and addictive controlled substances at the expense of the safety and health of the American people," DEA Administrator Anne Milgram said in a statement. 

"The men and women of the DEA remain committed to ensuring that every American can access essential medicines when they are lawfully prescribed and dispensed," she added.

It's been a turbulent year for Truepill. The San Mateo, California-based startup has conducted four rounds of layoffs this year, with the most recent round reported by TechCrunch on September 29. Truepill told TechCrunch in an update that 20% of the startup's full-time employees were impacted by the cuts.

Truepill, which provides telehealth services in addition to prescription delivery, said in November that it landed an undisclosed amount of funding to focus on its core pharmacy business. Its previous round, a Series D, netted Truepill $142 million from Initialized Capital, Transpose Platform Management, and Quiet Capital in October 2021.

Do you have a tip about Cerebral that you want to share? Contact Blake Dodge (+1 252-241-3117) and Shelby Livingston (+1 843-412-6857), using the encrypted app Signal. Do you have a tip about Truepill to share? Contact Rebecca Torrence (+1 423-987-0320) using the encrypted app Signal.

Correction: December 16, 2022 — An earlier version of this story misstated the mental-health startups with which Truepill worked. It did not work with Done. 

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Blake Dodge was formerly a correspondent at Business Insider, where she wrote about tech and healthcare. Her coverage focused on tech entrepreneurs trying to break into the healthcare industry, sometimes harming patients in the process. But Blake also wrote about their profound ambitions with nuance and, occasionally, optimism. Her scoops and exclusive stories were cited by The Wall Street Journal, Bloomberg, STAT News, Axios, and more.Prior to BI, Blake wrote about healthcare and politics at Newsweek, Bloomberg, and the Center for Public Integrity. She graduated from the University of North Carolina at Chapel Hill as a Morehead-Cain scholar, where she competed in the 800-meter on the varsity track team, placing 6th in the ACC at 2:07.02. Selected stories:2,000 leaked documents and employees say Silicon Valley healthcare startup Cerebral harmed hundreds of patients and prescribed serious medication with abandonA little-known startup is automating IVF with robots and AI. It could change infertility forever.Buzzy startups failed to fix mental-health care. Now their mistakes are fueling the space's next generation.Inside Cityblock's meteoric rise: How a Google spinoff built a $1 billion business and convinced Silicon Valley to bet on healthcare for the sickest patientsTeladoc acquired Livongo to recreate healthcare. A rushed union, a wave of senior exits, and sky-high expectations are testing the $14 billion bet.Exclusive: Grand Rounds, now Included Health, is gearing up for an IPO in early 2022Amazon wants to provide medical care to workers at major companies. Here's an inside look at Amazon Care.Oracle cofounder Larry Ellison says he wants to transform healthcare. First his company will have to tackle a billion-dollar mess.Apple dreamed of making healthcare easy. Then it silenced its medical experts.
Shelby Livingston was a healthcare correspondent at Business Insider, reporting on how healthcare is paid for and delivered in the US.She covered health insurers and healthcare providers, as well as digital-health startups seeking to transform the industry.Shelby previously covered the health-insurance industry at Modern Healthcare. She won a 2018 Jesse H. Neal Award for her reporting on access to treatment for opioid addiction. She was a finalist for the 2021 NIHCM Awards for her reporting on the evolving roles of community pharmacists.She received her master's degree in journalism from Northwestern University's Medill School of Journalism after graduating from Clemson University. She lives in Nashville, Tennessee.Selected stories
Rebecca Torrence, Correspondent at Business Insider
Rebecca Torrence
Rebecca Torrence was formerly a correspondent at Business Insider covering startups and venture capital.She lead BI's reporting on healthcare startups while covering growth-stage companies and exits more broadly. She tracked private capital trends and breaks news on fundraises, M&A, and IPOs.Rebecca has been writing about healthcare technology for BI since 2022. Previously, she was a staff writer at Fierce Healthcare. She graduated from Duke University, where she studied neuroscience and journalism, and now lives in New York City. Have a tip? You can reach Rebecca at rtorrence@jkmperu.com or message her on the encrypted app Signal @rebeccatorrence.25. Use a personal email address and a nonwork device; here’s our guide to sharing information securely.Selected stories: