Enterprise

Data startup Bigeye raises $45 million to solve a challenging data problem its founders faced at Uber

Kyle Kirwan Bigeye
Bigeye CEO and cofounder Kyle Kirwan Bigeye
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Back when Bigeye cofounders Kyle Kirwan and Egor Gryaznov worked at Uber, they had to make sure the data they dealt with was reliable. It was a tough problem. 

When they left the ride-hailing giant, Kirwan and Gryaznov, some of the earliest employees in Uber's data organization, decided they wanted to solve this problem not just for Uber, but for the entire industry. In 2018, they launched Bigeye, which lets users easily monitor and analyze data, and make sure it's reliable. 

Bigeye on Thursday unveiled a $45 million in Series B round led by Coatue, bringing total capital raised to $66 million. It plans to use the some of the money to hire more staff, particularly on the produce side. The startup currently has 25 employees, and wants to expand to 40 by the end of the year. 

"It helps us go after the best talent," Kirwan, the CEO, told Insider. "Growing the team fast enough to keep up with what customers want is the #1 thing on my mind. All these things we want to do, we can only build so fast."

Bigeye sought out VCs who believe that data is an "increasingly important part of modern business" and understand that making sure data is reliable is a challenge, Kirwan said. In early 2019, not many VCs realized this was a challenge. 

"Over the last couple of years, they've spoken to more and more data engineers," Kirwan said. "There's been more attention in the space. Many of them have come to realize this is an unsolved problem. I think that swayed the opinion a lot." 

Uber data challenges

At Uber, Kirwan and Gryaznov worked on A/B testing, where developers send out 2 versions of an app to different groups of users and track how they respond. New Uber features like mobile cash validation would be trialed this way, via a team of 10 to 12 employees dedicated to data quality.

In addition to the cost of such a big team, Kirwan and Gryaznov noticed that data were sometimes recorded wrong, or the information got mixed up with other types of data. A mistake made in one place might cascade down and cause problems for other teams. A lot of time was spent cleaning up data, too.

Kirwan started interviewing data engineers and scientists and kept hearing the same thing over and over again: this was still a mostly unsolved problem. That's when he and Gryaznov set out to create a self-service tool to tackle the issue, and that grew into Bigeye.

When they worked at Uber, they used PostgreSQL, an open-source database. Today, data engineers and scientists now use services from Snowflake, Databricks, and Facebook's Presto. Bigeye tools connect to this software, helping customers monitor their information more easily.

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Rosalie Chan
Rosalie Chan is a senior editor for Business Insider's tech team. Previously, she covered cloud computing and enterprise tech, reporting on companies like Google Cloud, Amazon Web Services, Microsoft, Intel, Alibaba Cloud, Atlassian, GitHub, VMware, Broadcom, and more. She has written extensively on topics including cloud computing, developer companies, open source, and sexism and sexual harassment in the tech industry. She has received the San Francisco Press Club award for continuing coverage for her reporting on sexism and sexual harassment in Silicon Slopes and the Excellence in Business / Consumer / Tech Reporting award from the Asian American Journalists Association for her investigation into the coding boot camp Holberton School. Most recently, she was an editor on the Business Insider investigative package, The True Cost of Data Centers, which received a George Polk Award and an honorable mention from SABEW.Rosalie joined Business Insider after working as a software engineer and freelance journalist. She studied journalism, computer science, and technology and business law at Northwestern University. Her work has previously appeared in TIME, the Huffington Post, VICE, Pacific Standard, Inverse, Chicago magazine, the Chicago Reporter, and more. She's based in San Francisco.