Tech

In the wake of the 'Cyberpunk 2077' debacle, the studio's CEO apologizes: 'I and the entire leadership team are deeply sorry.'

Marcin Iwinski
CD Projekt co-founder Marcin Iwinski. CD Projekt RED
Read in app

One month after "Cyberpunk 2077's" bungled launch, CD Projekt co-founder Marcin Iwinski issued a lengthy apology video: "The console version of 'Cyberpunk 2077' did not meet the quality standard we wanted it to meet," he said. "I, and the entire leadership team, are deeply sorry for this, and this video is me publicly owning up to that."

Alongside the apology, Iwinski announced delays to previously announced downloadable content for "Cyberpunk 2077," and said that the Xbox Series X and PlayStation 5 versions of the game are currently scheduled for launch in the second half of 2021.

Cyberpunk 2077 roadmap, 2021
The roadmap for the future of "Cyberpunk 2077," according to the video released on January 13.  CD Projekt RED

Between launch on December 10 and December 22, "Cyberpunk 2077" moved a whopping 13 million copies — including returns. 

Sales aside, "Cyberpunk" players on all platforms reported a variety of wild bugs and technical issues.

A week after launch, Sony outright pulled the game from its PlayStation digital storefront. Moreover, full discounts are available to anyone who purchased "Cyberpunk 2077" through the PlayStation Store or the Xbox Store. The game's developer, CD Projekt Red, saw its stock value plummet as gamers report that the game is rife with bugs.

Some players saw tiny trees everywhere, and some were unable to complete missions because the game's logic broke; some players reported crashes, and others reported extremely blurry textures. In our experience with the game on an Xbox Series X, we encountered a handful of bugs: a character who kept turning his head while speaking, and objects in the world that appeared to "pop in" too late.

The worst experiences, however, appear to be on the base models of the PlayStation 4 and Xbox One.

On PS4, for instance, the game runs "between 720p and 900p resolution," and the framerate regularly drops below 30 frames-per-second — the standard for smooth-looking gameplay — according to an analysis by Digital Foundry.

For PS4 and Xbox One players, that means blurry visuals and a game that doesn't run smoothly.

In an FAQ posted on Wednesday, CD Projekt promised more fixes to the game on a regular basis. "The first update will drop in the next 10 days," it said, "and it will be followed by a larger, more significant update, in the weeks after."

You can watch the full video right here:

Got a tip? Contact Business Insider senior correspondent Ben Gilbert via email (bgilbert@jkmperu.com), or Twitter DM (@realbengilbert). We can keep sources anonymous. Use a non-work device to reach out. PR pitches by email only, please.

Read next

Ben was a senior correspondent based in New York City. He specialized in coverage of video games, consumer technology, food, and culture.He has a BA in magazine journalism from Temple University. He wrote for the Philly Weekly and served as a senior reporter at Joystiq before joining Engadget as a senior editor in 2012.Ben joined Tech Insider as a member of the founding staff in April 2015 and transitioned to Insider in July 2016. He doesn't like writing in the third person.