Retail

Crocs CEO says simplicity of company's clogs makes them largely immune to supply-chain issues and COVID-19 factory shutdowns

A wall of hanging Crocs clogs in hot pink, yellow, and blue.
Crocs' clogs. Dina Rudick/The Boston Globe via Getty Images
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Crocs' clogs are apparently as simple to make as they look — and it's helped the company cope during the COVID-19 pandemic.

According to the company's CEO, Andrew Rees, the world's favorite ugly shoe is made up of just three parts that can be easily assembled.

This, he said, meant the company could cope when its factories in Vietnam closed amid rising COVID-19 infection rates. It was able to easily move manufacturing elsewhere and get it up and running quickly.

"One thing that we learnt from COVID I think is really important to people to understand: Our shoes are really simple, and so ramping up factories could be very, very quick," Rees said on a call with analysts Thursday after Crocs reported another blockbuster quarter.

"You don't have a lot of external logistics to be able to get started," he added.

Crocs is among the retailers hit by factory shutdowns in Vietnam. The country's biggest cities, Hanoi and Ho Chi Minh City, fell back into lockdown in July, and while some factories were able to stay open by offering on-site accommodation for workers, many were forced to temporarily close.

This has hurt many retailers, including Nike and Lululemon, that rely on Vietnam for manufacturing.

Rees said Thursday that most of the factories Crocs worked with in Vietnam were back up and running. It had been shifting production elsewhere, however, to China, Bosnia-Herzegovina, and Indonesia, for example.

He also said Crocs was in a good position to handle global supply-chain challenges because it sold a limited number of products, an advantage that a select group of retailers have, experts say.

The company is also decreasing its reliance on clogged California ports by importing more products by air for the spring-summer 2022 season.

Crocs reported another blockbuster quarter Thursday. Sales were up 73% to $626 million, from $362 million in the same quarter in 2020, as the brand continues to capitalize on the casualization of fashion.

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Mary Hanbury
Mary was an editor on the business news team, where she worked with reporters and editors to cover sectors including technology, finance, transportation, retail, careers, and real estate.Previously, Mary was a senior retail reporter based in New York and London, covering apparel, luxury, fitness, big-box, and grocery companies. She has reported on major brands including Victoria’s Secret, Lululemon, LVMH, Costco, Dollar General, and Peloton, providing in-depth analysis of trends shaping the industry.Mary earned a master’s degree in Business Journalism from CUNY Craig Newmark Graduate School of Journalism. She has appeared on several TV and radio outlets, including BBC Business, Cheddar, and Good Morning America, and has taken part in industry panels and conferences about trends shaping the retail world.