Enterprise

Cisco once created a 'Tiger Team' to attack a hated rival

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tiger teeth fierce roar
A Royal Bengal tiger.  Andrew Biraj / Reuters

On Wednesday, Cisco reported its seventh straight quarter of year-over-year shrinking revenues.

That came weeks after its rival Arista Networks posted another blow-out quarter, with revenues up 50% over the year-ago quarter, sending its stock to all-time highs.

This is exactly the nightmare scenario that Cisco's former CEO, John Chambers, feared years ago, back in 2011, according to the Wall Street Journal's Rachael King.

Arista was founded in 2004 by legendary Valley engineers Andy Bechtolsheim and David Cheriton, former Cisco stars who became billionaires by making angel investments in Google.

But the company's existence became a personal rivalry when it hired Jayshree Ullal as CEO in 2008. Ullal grew to fame in the industry as a star engineer inside Cisco and a protege of the company's larger-than-life CEO at the time, John Chambers. (Chambers retired from the CEO job in 2015 and is now executive chairman.)

Ullal wasn't poached. She had already left Cisco before joining Arista. Still when she was able to woo business from Microsoft, a huge Cisco customer, Chambers grew alarmed, King reported based on Chambers own court testimony. (Cisco has filed multiple legal actions against Arista over the past few years, involving the usual things rivals fight over: patents and copyrights.)

No slow down

So back in 2011, in order to keep Arista from nabbing any more business from Cisco's customers, Cisco set up the "Tiger Team," a group focused on thwarting Arista. Up to 70 salespeople and engineers would participate in "war room" calls to comb over details about Arista, King reports.

Chambers wasn't wrong in his fears. While Arista is still a fraction of the size of Cisco, and Microsoft still buys a huge volume of network gear from Cisco, Microsoft has become one of Arista's largest customers.

And despite the Tiger Team, Arista has survived and thrived. JPMorgan's Rod Hall, who has been bearish on Cisco, has been effusive over Arista. "It is hard to overstate how well this team continues to execute in our opinion," he wrote in an research note earlier this month.

A spokesperson for Cisco says the company is not focused on its history with Arista but on the future.

"We are very optimistic about our future and the value we are offering customers. At a time when the network has never been more critical to business success, our customers are looking to Cisco to provide a secure intelligent platform for digital business."

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.