Tech

After a year of plateauing, OpenAI's ChatGPT website is on track to see more than 2 billion visits this month

Sam Altman.
OpenAI CEO Sam Altman. Andrew Caballero-Reynolds/AFP/Getty Images
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After a year of stagnation, OpenAI's ChatGPT is on track to set a new record for web traffic this month. In the first three weeks of May, the website for OpenAI's popular chatbot averaged about 77 million daily visits and is on track to surpass 2.3 billion total visits for the month, according to data from web analytics company Similarweb.

The previous record was 1.8 billion visits in May of 2023. Traffic to the site had plateaued until earlier this month when the numbers spiked after the company announced its latest flagship AI model and unveiled a new voice assistant. That announcement attracted attention for the high-profile feud it sparked with actress Scarlett Johansson, who essentially accused OpenAI of stealing her voice.

Visits to OpenAI's ChatGPT website spiked in May.
Visits to OpenAI's ChatGPT website spiked in May.  Similarweb

Even so, the company's new model led to a spike in revenue for ChatGPT, which offers users free and paid versions.

ChatGPT's launch in November of 2022 set a multibillion-dollar AI arms race in motion. Since then, OpenAI has been pushing to turn its technology into a viable business while also facing renewed competition from Google, which last week unveiled a new, more powerful version of its Gemini AI model.

At the same time Meta and European AI startup Mistral are offering open-source alternatives to GPT, rival Anthropic is pressuring OpenAI on safety, and Microsoft and Apple are pursuing smaller, cheaper AI models that could one day run on smartphones.

OpenAI will need to generate more than the $2 billion in annual revenue it currently brings in if it wants to justify its $80 billion valuation.

OpenAI's recent product news was partially overshadowed by a series of high-profile departures from the company, including co-founder Ilya Sutskever, who led the effort to oust CEO Sam Altman last year, and former head of the "superalignment" team Jan Leike.

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Darius Rafieyan was senior reporter covering venture capital and startups. Before joining Business Insider, he was the founding producer for NPR's daily economics podcast The Indicator from Planet Money. He was a 2020-2021 Knight Bagehot Fellow at Columbia Journalism School and completed his MBA at Columbia Business School in 2022. Got it a tip? Contact Darius Rafieyan using a non-work device on encrypted messaging app Signal (+1-714-651-1367).