Enterprise

This Chart Clearly Shows Why IBM Must Change

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IBM's Ginni Rometty
IBM CEO Ginni Rometty  IBM

IBM is a hugely profitable company. But it's definitely in the midst of a major transformation.

Analysts had modest expectations for IBM's first-quarter earnings, a traditionally weak one, and IBM didn't fully deliver, coming in light on revenues.

On the bright side: IBM was right on the money for its earnings per share, $2.54, matching exactly the consensus EPS estimate of $2.54. It is still marching firmly toward $20 EPS by 2015.

Then again, GAAP net income was $2.4 billion, down 21 percent, it said. And IBM posted yet another slight miss on revenue, thanks to soft results from its hardware business. Revenues were $22.48 billion, slightly below the $22.9 billion expected by analysts. IBM has now missed revenue expectations for more than a year.

Investors were annoyed. The stock dropped 4% in after-hours trading on Wednesday to about $188, halting its steady climb toward the $200 mark, and was still down over 3% Thursday morning. The stock had been gaining since a low in February of $172.19. (It's 52-week range: $172.19 - $211.98.).

IBM is being impacted by a drastic change in how enterprise businesses buy technology. Clients are renting more software and computers via cloud computing instead of buying new systems and installing them in private data centers.

That shift has hit IBM in its hardware numbers: revenue there was down 24% overall over the year-ago quarter.

Here's the chart IBM shared:

IBM 1Q chart1
IBM

The mainframe business, System Z (which just celebrated its 50th birthday), was down 40% in revenues; the high-end Power Systems servers, down 22% and storage down 23%. (The System X server business was also down 18%, but IBM sold that to Lenovo earlier this year for $2.3 billion and is now waiting for that deal to close.)

Most of these units were also down in gross profits, too, as the red arrows show, with the exception of the always lucrative mainframe unit. (The green arrow for System Z shows gross profits improved, but no specifics were given.)

Thanks to IBM's cost-cutting measures, including layoffs in the hardware division, IBM confirms, gross margins of the company improved overall: almost 47% this quarter compared with almost 46% in the-year ago period.

That's because IBM is determine to increase profits to $20 EPS by 2015 even as it goes through this transition. That profits promise was made by Rometty's predecessor, Sam Palmisano. If IBM can't grow profits through growth, it will do it by managing expenses.

And now for the good news: IBM's cloud business revenue was up over 50 percent, the company said. It's cloud products delivered as a service are on an annual run rate of $2.3 billion, which doubled over the year-ago quarter, too, it said.

That number is nowhere near enough today to replace the declining hardware business, which generated $14.4 billion in 2013 (down nearly 19% from 2012).

But, in a few years, it could be. The exciting thing about cloud computing for IBM, Cisco, HP, Oracle and others is that it converts customers to a recurring revenue model. They pay less up front, which makes revenue looks lousy at first during quarterly reports, but they pay more over time.

IBM is not the only company going through this kind of multi-year transition. HP, for instance, is in a similar boat.

It's too soon to tell if Rometty will pull off this transition, but she's doing many things right. A lot of enterprises see it as a stable, safer alternative to 800-pound gorilla, Amazon.

The downside, IBM can't take too long. Every big IT player is jumping into the cloud computing market, Cisco and Oracle included. Meanwhile Amazon, Google and Microsoft are in a cloud computing price war that will put pressure on IBM and the others to keep their own prices (and margins) low.

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Julie Bort was Business Insider's Editor at Large for the Tech team. She loves investigating stories and shedding light on the tech industry's most amazing people.Here's a small sample of some of Julie's work.Former Pinterest employees describe a traumatic workplace where managers humiliate employees until they cry, Black people feel alienated, and the toxic culture 'eats away at your soul'Sex, tequila, and a tiger: Employees inside Adam Neumann's WeWork talk about the nonstop party to attain a $100 billion dream and the messy reality that tanked itInsiders say WeWork's IT is a patchwork of cheap devices and Band-Aid fixes that will take millions to fixWeWork's toxic phone booths were created in-house by its Powered by We business70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon MuskElon Musk works so many hours at Tesla, employees are constantly finding him asleep under tables and desksHow this woman went from a Pizza Hut employee to a founder of a $4 billion startupAn Oracle insider explains how some salespeople gamed the system to sell more cloudTHE TAKEDOWN OF TRAVIS KALANICK: The untold story of Uber's infighting, backstabbing, and multimillion-dollar exit packagesMicrosoft is in talks to buy GitHub, a startup at the center of the software world last valued at $2 billionThe alarming inside story of a failed Google acquisition, and an employee who was hospitalizedInside Facebook's plan to eat another $350 billion IT marketHow a registered sex offender wound up living in an Airbnb hosting unsuspecting guestsA controversial ex-banker is the person who really runs Twitter — and he's gambling the company's future on one risky betSecret passages and skipped meals: Oracle's CEO gave us a rare peek at what it really takes to run a $37 billion companyHP told some employees to choose between becoming contractors with no benefits or being fired without severance'I felt like we were being extorted': Customer says Oracle tried to strong-arm him into a cloud saleHow the queen of Silicon Valley is helping Google go after Amazon's most profitable businessAirbnb host: A guest is squatting in my condo and I can't get him to leaveLIES, BOOZE, AND BILLIONS: How one of the fastest-growing startups in Silicon Valley history raised $580 million then spiraled out of controlGitHub is undergoing a full-blown overhaul as execs and employees depart — and we have the full inside storyWhen she's not writing for Business Insider, Julie can usually be found on the trails, on my mountain bike, or on my skis, if you know where to look.