Transportation

As Boeing's problems mount, there's still no clear answer about when the 737 Max will return to the skies

Boeing 737 Max
A Boeing 737 Max. REUTERS/Jason Redmond
Read in app

Analysis banner

Almost a month after Boeing finished a software update for its 737 Max aircraft, it's still unclear when the plane will return to service as pressure on the aerospace manufacturer builds.

The 737 Max has been grounded in much of the world since March following two deadly crashes that killed nearly 350 people. Technology designed to prevent the aircraft from stalling has come under scrutiny, as it activated during both crashes due to false sensor readings and pushed the planes downward at too steep of an angle.

On May 16, Boeing finished a software update for the 737 Max that the Federal Aviation Administration (FAA) must approve before the aircraft can resume commercial flights in the US, but neither Boeing nor the FAA has given a clear, public indication of when the approval process may end.

According to a Bloomberg report from May, Boeing told one of its biggest 737 Max customers, SpiceJet, that the aircraft would likely be flying again by July, but Boeing CEO Dennis Muilenburg declined to offer a similarly concrete prediction during a June 3 interview with CNBC.

When asked if he believed the 737 Max would resume flight before the end of the year, Muilenburg said, "I do, but again, I can't give you the specific timeline on it."

Read more: American Airlines cancels flights on Boeing's embattled 737 Max through September as the carrier's $350 million headache gets worse

In response to a question from Business Insider about when the 737 Max might return to service, a Boeing representative did not give a timeline, but said the company is working to address requests from the FAA.

"Boeing is now providing additional information to address Federal Aviation Administration (FAA) requests that include detail on how pilots interact with the airplane controls and displays in different flight scenarios," the representative said. "Once the requests are addressed, Boeing will work with the FAA to schedule its certification test flight and submit final certification documentation."

The FAA did not immediately respond to Business Insider's request for comment.

Public uncertainty around the 737 Max's return comes as Boeing faces mounting pressure from lawsuits and investigations related to the aircraft, as well as potential issues with the wings of both 737 Max and 737 Next Generation planes.

The company also faces the prospect of continued financial fallout from the 737 Max. In April, Boeing said decreased production stemming from the 737 Max bans had cost it $1 billion during the first quarter of 2019. The company made $22.9 billion in revenue during the quarter, a 2% decrease from the first quarter in 2018, and $2 billion in adjusted profits, a 21% decrease from the first quarter in 2018.

Read next

I'm a senior transportation reporter at Insider covering electric vehicles, automated-driving technology, and ride-hailing. I joined Insider in October 2017 and previously worked as an intern at the St. Louis Post-Dispatch. I graduated from Washington University in St. Louis with degrees in film and media studies and business economics. You can follow me on Twitter @matousekmark and email me at mmatousek@jkmperu.com If you have sensitive information you'd like to share and don't feel comfortable sending it to my work email or via a direct-message on Twitter, you can contact me on the encrypted messaging app Signal at 646-768-4712 or email my encrypted address at mmatousek@protonmail.com. Here's some of my work: Uber insiders are divided over Dara Khosrowshahi's leadership, with some worried the company has become 'boring' and 'confused' about its future Nikola founder Trevor Milton convinced the world he was the next Elon Musk. Insiders say a history of lies brought the billionaire down. 17 hours a day, 7 days a week: Cruise-ship workers describe the grueling conditions they face on the job We talked to 42 insiders about Tesla's factory of the future. They revealed the corners cut to hit ambitious production targets. 70-hour weeks and 'WTF' emails: 42 employees reveal the frenzy of working at Tesla under the 'cult' of Elon Musk Tesla is transforming how cars are sold. But 27 insiders say the company's methods mean slashed pay and living under the constant threat of getting laid off. Uber insiders reveal how DoorDash stole its delivery crown and left Eats in the dust Uber's trying no-meeting Mondays to give employees a break from 'tiring' back-to-back meetings, a leaked email reveals Leaked email reveals a Tesla VP expressed concern about employees coming to work with COVID-19 symptoms Leaked document reveals Nikola flip-flopped on whether it would spend any of its $17 million of customer deposits to fund the Nikola One Insiders reveal Alibaba's Jack Ma sought a partnership with Canoo to build electric delivery vans, but the deal fell flat because the startup couldn't meet his aggressive timeline Leaked email from Elon Musk reveals the Model Y is experiencing production 'challenges' while passing the Model 3 as the top priority at Tesla's US car factory Leaked email and audio reveal Carnival-owned Holland America has struggled to give refunds to some customers Leaked documents reveal the severance packages laid off Carnival UK workers will receive Inside Tesla's overhaul plan for its sales and delivery teams to solve one of its toughest customer challenges