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I worked as a recruiter at TikTok, Google, and Uber. This common résumé mistake could be why you're not hearing back.

Farah Sharghi, a former technical recruiter and current job search coach
Farah Sharghi says job seekers need to focus on business outcomes, versus actions alone, in their résumés. Farah Sharghi
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This as-told-to essay is based on a conversation with Farah Sharghi, a job search coach and former technical recruiter who estimates she's conducted thousands of interviews at tech companies like Google, TikTok, Uber, and Lyft. It's been edited for length and clarity.

The thing that I see the most, whether it's for jobs in tech or in other industries, is that people don't realize the system that they're in.

If you are applying to corporate jobs, you have to understand that a corporation is there to make money. They're not there to do you a service.

What I mean by that is people come to me and they say they want me to rewrite the résumé, which I'm happy to do. But I'll look at their old résumé and it's just a list of things that they've done without any business outcomes.

And I go, "Well, then, what did you do at work?"

"Well, I did this, I did that," they'll say.

OK, well, why?

If you're exchanging your labor for money, you have to ask yourself, from the employer's perspective, why are you doing all this stuff What is your work's outcome for the business?

A lot of people don't really understand that.

As I work with clients, it's kind of an eye-opening experience for them. They start to realize their labor is worth money and if it's worth money, they have to be able to communicate that, not only to themselves but to other companies.

They do that through their résumés and the interview process. And then when they're working, they understand the value of their labor relative to the work they're doing for the company that they're working for.

That's the resounding overarching theme across a lot of résumés I've seen.

When I work with people, I try to pull from them like, "Listen, in order for me to write the most effective résumé possible for you, I need additional details because if I just put someone else's name on your résumé, anybody can say that they did your job."

So what makes you unique to other people? And why should a business hire you? What business need are you actually solving for that? What business need do they have that needs to be solved?

If you can't answer these questions, you're going to be taken advantage of in the marketplace.

Naïveté does not pay off. Companies find people for jobs — not jobs for people.

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Sarah Jackson
Sarah Jackson was a senior reporter at Business Insider who covers tech and trending business news, with a focus on the workplace. She has covered The Great Resignation, workplace trends, remote work and RTO, tech layoffs, the job search, and more. Before joining Business Insider in 2021, Sarah also wrote for places like Inc., NBC News, and The Today Show. She received her B.A. in journalism from NYU.Some of Sarah's top stories include:Workers are 'epiphany-quitting' their jobs after the pandemic forced them to rethink everything about their livesJob postings can reveal signs of trouble ahead with a potential employer or role. Here are the red flags that candidates should look for.The 'hushed hybrid' work schedule is the latest way employees are getting around a return to the officeNew York City employers are now required to list salary ranges in their job posts. Here's how that will affect candidates and companies.as-told-to: I do 'Bare Minimum Mondays' at work to help beat the 'Sunday scaries' and avoid burnout. It's completely changed my life and how I approach my job.