Tech

Why you should buy AppleCare for your new iPhone

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broken iphone
Without AppleCare+, this person might have had to buy a brand new phone.  Flickr/Andrew Mager

"Would you like to add AppleCare+ for $129 with your iPhone purchase today?"

You've probably been asked that question, but you might not know whether Apple's insurance plan is worth the extra cash, especially after dropping half your monthly rent on a new iPhone. 

I see someone with a broken iPhone screen almost every day, which could have been a non-issue if they got AppleCare+.

AppleCare+ is Apple's own insurance that gives you a lot more coverage than the standard one-year warranty you get with every iPhone purchase for free.

The standard warranty only covers you against damage and defects that could have been Apple's fault. It won't cover you against any accidental damage. For example, if your iPhone came with a big dent on the back before you even took it out of the box, you're likely covered by the warranty.

Don't worry, you have up to 60 days after you bought your iPhone to buy AppleCare+, so it's not a decision you need to make on the spot. And an Apple sales associate will probably (hopefully) tell you that have 60 days to decide. 

apple iphone 6s event applecare+
Apple unveiled its iPhone Upgrade Program that comes with complimentary AppleCare+ as standard.  Apple

If you get a new iPhone 6S or 6S Plus with Apple's Upgrade Program, you get complimentary AppleCare+ coverage.

This is what you can expect if you get AppleCare+:

Accidental damage coverage

That includes a broken screen, water damage, or even total breakdown from a catastrophic drop. You could bring an iPhone back in pieces and get a replacement, as long as it was "accidental." 

But Apple is clear that the damage needs to be accidental, so don't go around shooting new iPhones with .50-caliber rifles like those folks on YouTube, because that won't sound accidental however you try to explain it. 

You're allowed up to two repairs or replacements, and you'll probably be charged $79 if you have the iPhone 6 or 6 Plus, or $99 for the iPhone 6S and 6S Plus.

 Source: Phone Buff/YouTube

The extra $79-$99 you might pay for repairing or replacing a broken iPhone — on top of the $129 you paid for AppleCare — might seem somewhat arbitrary, and its understandable that spending $220 might put you off AppleCare+. But it's still better than buying a new iPhone or suffering through a broken screen until you buy a new one. 

You could get a case for your iPhone, but those aren't fail-safe, and those that are close to fail-safe tend to be ugly and bulky. Most of them don't protect your iPhone from water damage, either. 

Battery replacement

This is a great reason to get AppleCare+, as smartphone batteries tend to degrade over time, which often leads people to spending hundreds of dollars prematurely on a new iPhone when their current iPhones work perfectly well otherwise. It's something that a case can't prevent.

super charge iphone battery
Will Wei/Business Insider

If you're noticing that your battery life is shorter than it used to be when it was new, you can get the battery or your entire iPhone replaced for no extra charge. 

Technical support for two years

If you have any problem doing anything on your iPhone, you can call technical support and they'll help you out. You get 90 days of free technical support as standard with a new iPhone, but if you try calling them after your 90 days are up and you don't have AppleCare+ they might not help you.

You can always pop into a physical Apple retail store and ask a Genius for help, so this isn't one of the main draws for AppleCare+.

Should you get it?

Think of it this way: no one ever buys car insurance thinking they'll get into an accident. 

A broken phone isn't as terrible as a car crash, but AppleCare+ is a safety net if something does happen to your iPhone. You could risk it without AppleCare+, but you might get stuck with a cracked screen or face the reality of spending another $600+ on a new iPhone when you could have spent only up to $220.

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Antonio Villas-Boas was a consumer tech expert with over a decade of experience testing and reviewing smartphones, tablets, computers, smartwatches, and phone carriers.ExperienceAntonio joined the Business Insider team in 2015 as a tech reporter on the news desk and moved to the service journalism team in 2020. During his time as Business Insider’s senior tech reporter, Antonio developed industry-leading battery-life tests for smartphones and tablets, and covered and reviewed hundreds (if not thousands) of products from major brands like Apple, Google, Samsung, and OnePlus since as far back as Samsung’s Galaxy S6, the original Apple Watch, and the very first Google Pixel. This decade-plus of experience has given him tremendous insights into what consumer tech truly stands the test of time and what will be irrelevant in just a few years' time (RIP The Pebble).Antonio is also an experienced deal hunter, surfacing the best discounts on phones, laptops, and smartwatches for readers during sale events like Prime Day, Black Friday, and Cyber Monday. Previously, Antonio was a consumer-electronics analyst at PCMag and ran his own blog. Why you can trust AntonioAntonio approaches all his reviews not only as a tech expert but as a consumer himself. He reads every word of fine print in the phone carrier plans he reviews, and is deeply skeptical of deals that promise you the latest iPhone model for free. (Spoiler: it might be “free,” but you could be stuck with it for three years.)He largely recommends less expensive and small-scale fixes to upgrade your existing tech before considering buying the latest and flashiest in new tech. Antonio believes his role as the go-to “tech guy” for his family and friends extends to his readers as well; he only recommends products that have stood up to the testing process.Scripps News, NewsNation, Fox 5 DC, NBC LX, and Rich DeMuro’s “Rich On Tech” radio show have requested his commentary and expertise. ExpertiseHis expertise includes:
  • Phones, including the iPhone, Google Pixel, and Samsung Galaxy models
  • Phone accessories, including charging cables, phone cases, and protection plans
  • Smartwatches, including the Apple Watch, Galaxy Watch, Pixel Watch
  • Mobile carrier plans, including major carriers and MVNOs
  • Tablets, including iPads and Galaxy Tabs
  • Laptops and computers, including MacBooks and Windows models
  • Computer accessories, including mice, keyboards, and monitors
EducationAntonio graduated from Colgate University in 2009 with a bachelor's degree in history.Outside of workBesides testing tech products, Antonio is also a full time dad to two young kids. His ideal day would be spent on a lake in the Adirondacks.Learn more about how our team of experts tests and reviews products at Insider here.Learn more about how we test tech and electronics.